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Review of Hawaii Family Dental - Mililani Town Center

Hawaii Family Dental - Mililani Town Center is a dental practice that offers a wide range of services to patients of all ages. The practice is staffed by a team of experienced and highly trained professionals, including dentists, dental hygienists, and oral surgeons. Patients can receive a variety of treatments, including general dentistry, cosmetic dentistry, dental implants, periodontics, endodontics, orthodontics, and pediatric dentistry.

The practice is open six days a week, with hours that are convenient for busy patients. Patients can schedule appointments online or by phone, and the practice accepts most major insurance plans. The practice also offers financing options for patients who need help paying for their dental care.

While some negative reviews have been left by patients who were unhappy with their experiences, many others have praised the practice for its friendly and knowledgeable staff, comfortable atmosphere, and high-quality care. Patients have also praised individual staff members, including dental hygienist Cheryl and dentist Dr. Evan Kopecki, for their excellent work and compassionate care.

Overall, Hawaii Family Dental - Mililani Town Center is a reputable dental practice that offers a wide range of services to patients in the Mililani area. Patients who are looking for a dental practice that is staffed by experienced professionals and offers a comfortable and welcoming atmosphere should consider scheduling an appointment at this practice.

Amenities

  • Wheelchair accessible elevator
  • Wheelchair accessible entrance
  • Wheelchair accessible restroom
  • Wheelchair accessible seating

Hawaii Family Dental - Mililani Town Center Reviews - 174

4.3
Quality
5.0
Location
5.0
Price
4.0
Service
4.5
Curtis Villamor

VERY GOOD SERVICE

Bernadeta Antos

Perfect Dental Services

Stephanie Yount

I’ve been a patient of HFD for almost all my life and generally my experiences have been pretty good. I’ve visited the town location and Ewa location. After moving, I began going to the Mililani office for care. From the first visit, I could sense that my experiences at this office were not going to be good. The doctor roughly examined my mouth and bedside manner was terrible. He didn’t give me much opportunity to process what he was saying or ask any questions. He suggested a few treatments and then I was rushed off to the receptionist who promptly scheduled me for several procedures before I even knew what was happening. At some point in this process, I had to cancel an appointment due to an emergency. I was told that because I had previously canceled an appointment in the last 12 months and 48 hours of notice was not provided, I would not be able to schedule on Saturdays anymore - guess I’m on the naughty list now. Shortly thereafter, (and in the middle of my emergency) I received a series of texts from the office further explaining that my next appointment for a different procedure was canceled until I could pay the $50 ransom. A few days later, I called the office to provide feedback to the manager and inform them of how unprofessional and callous it was to bombard patients after they’ve informed you they’re experiencing an emergency. In short, they’ve chosen to defend their unprofessional practices and proven they only care about how much $$ they can make in a day. There are a few other reasons why in the end, I’m choosing not to go back there. The only star I’m providing is for Cheryl, who is an awesome dental hygienist. She took great care of me and it’s a real bummer that I won’t be back to see her again. Also, make sure you let your emergencies know that they need to give you at least 48 hours notice so you can cancel your appointments on time. To whomever will address this concern - please do better.

John M

Sky is always friendliest person when i go their. She is the highlight of the visit ,who like to go to the dentist lol. Also me hygienist is the best so painless .

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Hawaii Family Dental - Mililani Town Center Hours

  • Monday 7 AM to 4 PM
  • Tuesday 7 AM to 4 PM
  • Wednesday 7 AM to 4 PM
  • Thursday 7 AM to 4 PM
  • Friday 8 AM to 4 PM
  • Saturday 7 AM to 4 PM
  • Sunday