East Wichita Dentist

I had various cleanings each every 6 months with MetLife as my insurance. Year 2023 the dental office decided not to renew their contact with MetLife. Well every time you go for your cleaning you scheduled your 6 month follow up. The office dis not informed me their change in insurance and I went to my scheduled appointment and now they want to charge me the out of network fee. With my insurance monthly payment, cleanings are at no extra cost. It’s unethical what their office did and maybe to so many customers and every time they decide to drop an insurance.

Amazing experience! From the moment I walked in the door to the moment I left! Great staff! Adrienne is a machine when cleaning teeth and Dr. Koepsel was down to earth and very detailed!

Great bunch of nurses and doctors. Been waiting to find someone to create and fit dentures for almost a year. They made me feel comfortable and happy. Thank you.

Great customer service! Dr. Koepsel Is amazing and makes going to the dentist not so bad. I have a lot of work needed and he’s helped fear and making my experience great. If you have alot of work needed I completely recommend seeing Dr, Koepsel. I was actually seeing a different dentist and went to him for a second opinion and so glad I did!!! : I’m still not done with everything but now I’m not so scared or overwhelmed with anxiety.. Work I’m getting done is restorative: crowns and that jazz… I highly recommend:)

I went to East Wichita Dentist as a new patient. Everything is professional and friendly. My concerns were addressed and options were discussed. I was pleased with the cleaning and exam and the ease of setting up continuing attention with Dr. Pargman. Thanks!

Service is always awesome here. All the staff are friendly each and every visit, and never have to just sit around. Facility is super clean always, and service is above and beyond. I always recommend to anyone looking for a wonderful dentist.

Dr. David Koepel staff is always so friendly and most of all helpful. From the those at the front desk to those who deal with the insurance side, and all te techs. You can ask any questions and if comfortable about it. Plus, the always explain what they will be doing that day, and make sure to ask your how I feel while working on you. My first experience with upper dentures. Aways reminding you that if you have any problems even if it's the next day to come in. Thanks for your great service..

I called for an emergency visit. Luckily East Wichita Dental got me in. I had 2 years of good service from the office with upfront pricing and caring staff. Today, was a completely different story. Once I entered the waiting room, I was greeted properly, and updated my information. I was brought back to an observation room and sat and answered a few general questions at 1:45 pm. The dental hygienist started with initial sensitivity and visual monitoring. She took x rays of the broken tooth and then began gentle inspection. The next hygienist cane in with the dentist. She agreed on 2 choices, I chose extraction
We agreed and had an overdue cleaning. Very thorough, but each time she went under my palate, my brain saw stars. Painful. I was moved to another room in the "back". The assistant stated that she was going to hook up the nitrous to get me numbed. Fine. Started with oxygen and asked if there was any discomfort. I asked for a neck pillow and received it for a herniated disc area. She asked if I could breathe ok & I shook my head. When she started the mix of nitrous I really still couldn't feel anything in my nose and I told her after she inquired 3 times if I felt numb yet. I said no, please check if it's working properly. She fiddled with the tube and realized the outflow hose was unhooked. So we were both breathing nitrous in the room for 5 minutes!!! She hooked it up and every 2 minutes she asked, are you feeling numb? Again, barely, and there the alternate lead dentist shows up and says the other dentist is in another room and can't see me. So he was filling in for the removal. I said ok and he began to lay the novacane in. I felt like the needle was going to go through my ear and wailed. He said one more like 3 times and then left me there for 10 min. I was in and out of it and writhing in pain. I literally wanted to go to sleep. He came back in and began cutting the tooth out and I felt some intense pressure, but on the last twist, he hit my top incisors with the tool and my neck snapped sideways. I balled up like an infant and grabbed my neck. Level 8 pain if you know what I mean. Assistant kept saying, "feeling better now", every 2 minutes as I started to recoil. Sounded so condescending and minimizing. Horrible. I slowly got up after the dentist gave me some directions and the hygienist offered some hints with the send home care sheet. I started to saunter to the door and everyone at this point was ready to hit the door as it was quitting time. I however, just unlocked my car and put my head on the hot steering wheel and wondered if I could make it home. I have no recollection of the next 15 minutes before I laid down in my bed and crashed. I will never return to this office. They called me 10 minutes after I laid down, not to check on me but to inform me I had a balance due immediately. This is why I hate dentists.

So Ive been looking for a dentist that just makes the whole experience relaxing, informative, and really experienced...I've found that here. I look forward to my next visit. Thank you East Wichita Dentist!

Exactly what I have been looking for in a dental office. No pushy sales and a great, professional, friendly staff. Thank you for the wonderful experience and cleaning my teeth with excellence.