Review of Laurelwood Family Dentistry
Laurelwood Family Dentistry:
Laurelwood Family Dentistry is a dental clinic located in Asheville, North Carolina. The clinic offers a range of dental services, including emergency dental services. The clinic is open from Monday to Friday from 8:00 AM to 5:00 PM. The clinic is closed on Saturdays and Sundays.
The clinic has a team of friendly and professional staff who are knowledgeable and highly collaborative. Patients have praised the staff for being gentle, friendly, and empathetic. Patients have also praised the clinic for its thoroughness and professionalism. The clinic has a convivial atmosphere, and patients feel like part of the family.
The clinic has received some negative reviews from patients who have had issues with the front office staff. Some patients have felt that the front office staff has been trying to gouge them at every opportunity. Patients have also reported issues with staff turnover.
Overall, Laurelwood Family Dentistry is a reputable dental clinic that provides quality dental services. Patients have praised the clinic for its friendly and professional staff, thoroughness, and convivial atmosphere. However, patients have reported issues with the front office staff and staff turnover.
Amenities
- Wheelchair accessible entrance
- Wheelchair accessible restroom
Crystals View
Such a nice environment and the staff is absolutely amazing ! My visit was very comfortable and done in a timely manner . The hygienist were very knowledgeable and informative of the feedback given . Highly recommended for someone single or who has a family !
Ashlee Knight
Love Laurelwood! Everyone is always so nice. They let you know what care you need, without the pressure. Their COVID protocols are great!
Carolyn Fullwood
It was a very pleasant experience. I am usually not a fan of going to the dentist.
Athena Hawks
I love LaToya, Dr. Ertl, and the rest of the staff at Laurelwood. They have taken fantastic care of me and I would recommend them to anyone; especially anyone who has a fear of the dentist and has been putting it off!
SouthAVL Marketing
We are slightly shocked by the Owner's response to our rating. Google's policies do not prohibit reviewing businesses that are negatively impacting the community. Instead of responding to negative reviews with an unprofessional attack and accusation of "intentional and fraudulent online smear campaign" perhaps you should work on whatever issue you believe is causing the negative reviews. Going on the defensive only solidifies the fact that your business is clearly a 1-star business.
Update - So first you say we have never been to your practice and now you accuse us of being some person and are threatening legal action?? Over a Google review?? We will defend our right to publish reviews. If you choose to continue driving up healthcare costs by pursuing legal action then that is your choice.
Debrea Silver
I couldn't ask for a better or more caring staff. I'm completely satisfied with my dental work and would recommend Laurelwood Family Dentistry to anyone who may be looking for a great dentist!! Thank you!!
Michael McCabe
Never thought it imaginable, but they actually make going to the dentist an enjoyable experience. The nicest staff that remember you and no judgment for your transgressions against ideal dental care habits.
Kathy Meadows
Very efficiently ran practice. Dr Erlt very organized and very skilled in dentistry. His assistant, Dillion is very knowledgeable and is excellent in her role. Dillion is very kind and thoughtful. Dillion has excellent teaching skills. The office staff is very friendly and helpful.
Audra Beauchamp
I agree with many others that this practice is more about money and show than patient care. I was quoted and paid one price and then when I returned was told I owed more money. When I stated I paid upfront, I was told I should have read the fine print! Which apparently says you have to pay more. Boo!
Ninthworld Eric
Very nice crew. Very gentle with patient. The girls are very sweet and make sure u are well taken care. Quick service. I would Totally give everyone that works there a 5 ⭐️.