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Review of Laurelwood Family Dentistry

Laurelwood Family Dentistry:

Laurelwood Family Dentistry is a dental clinic located in Asheville, North Carolina. The clinic offers a range of dental services, including emergency dental services. The clinic is open from Monday to Friday from 8:00 AM to 5:00 PM. The clinic is closed on Saturdays and Sundays.

The clinic has a team of friendly and professional staff who are knowledgeable and highly collaborative. Patients have praised the staff for being gentle, friendly, and empathetic. Patients have also praised the clinic for its thoroughness and professionalism. The clinic has a convivial atmosphere, and patients feel like part of the family.

The clinic has received some negative reviews from patients who have had issues with the front office staff. Some patients have felt that the front office staff has been trying to gouge them at every opportunity. Patients have also reported issues with staff turnover.

Overall, Laurelwood Family Dentistry is a reputable dental clinic that provides quality dental services. Patients have praised the clinic for its friendly and professional staff, thoroughness, and convivial atmosphere. However, patients have reported issues with the front office staff and staff turnover.

Amenities

  • Wheelchair accessible entrance
  • Wheelchair accessible restroom

Laurelwood Family Dentistry Reviews - 200

4.1
Quality
5.0
Location
5.0
Price
4.0
Service
4.5
Richard moscovics

Everyone was friendly and professional. Got me in earlier than my scheduled appointment and gave me great care. Also loved all the covid precautions and protocols they have in place. Made it a great and safe experience for someone who normally hates going to a dentist! I recommend them to anyone!

Hillary Alice

They have been my dentist’s office for a few years and I highly recommend. I have had old chipped veneers replaced here while I was on their in-office plan as a self-employed entrepreneur. It was the best deal in the area for the year plan which covered my exams and cleanings, and they have always treated me well. The additional services of veneer replacement came with a 10-15% discount off since I was on their plan. When you don’t have dental coverage through health insurance, this was a huge relief and made it more affordable. Also, Latoya has been my hygienist for cleanings and I highly recommend her. I have always had sensitive teeth and gums, and used to dread going for cleanings before. Latoya is so kind and sensitive to my needs and gives me great care and hygiene tips, while also being gentle on me. I actually look forward to going twice a year now for my cleanings. All in all, you can tell Dr. Ertl runs a smooth and efficient practice there. They are very professional across the board, and you can tell that he and his team really care about their patients. :)

Perrin & Laurel Radley

Anna was thorough, personable and knowledgeable. I love the mix of convivial atmosphere with high tech and competent professionalism.

Rachel Weir

I honestly can’t think of enough positives to say about this family dental practice. My visits have required pretty intense dental work and I have received such excellent care . The staff is most genuine and you can sense this when you enter the door.
I’m thankful for the Saturday hours - works perfectly with my hectic work schedule!
No one really likes the dentist ... This practice will change everyone’s prospective one patient at a time!!!

Margaret Leary

Anna was wonderful and professional. The perfect mix of efficiency and friendliness. Thank you to the whole team for a positive dental visit.

Rebecca Stewart

I am so glad I found Laurelwood Family Dentistry. The staff was amazing. The cleanliness and technology was top notch. I loved sitting in my dental chair and enjoying the view. And, a big shout out to my hygienist... Hannah. We had the best rapport, and a great conversation about dogs. I forgot I was having my teeth cleaned. :)

GG

Amazing! They remembered me when I had only been there one time 6 yrs ago!! They are very nice, did a good job explaining things and making me feel comfortable. Definitely recommend them.

Sarah Leone

The crew at Laurelwood Family Dentistry are simply the best. They are friendly and gentle, my appointments always start at the time they are scheduled for (something my doctor’s office can’t seem to get right) and they do great work. They make it an enjoyable experience going to the dentist and I am so happy to have found them.

Martha Misenheimer

I have been to many different dental practices over the years, and Laurelwood is the best by far. The doctor, hygienists and office staff are friendly, helpful, professional and always go the extra mile to make sure my dental health is the best it has ever been. Preventative maintenance is their top priority.

Deborah Lehman

I was transferring from another dental office in Asheville and Liz made it very easy for me to obtain the records from my prior dentist. I was greeted by Liz the day of my appointment and did not have to wait in my car. The level of service I received from the dental hygienist and dental assistants was superb and Dr. ERTL was very professional and answered all of my questions. I saw them sanitizing and cleaning every surface to ensure a patient felt safe entering their practice and receiving service there.

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