Aspen Dental

I never had issues with Dental Work. I have had nothing but troubles with the financing . Dental First financing was and still is crooked. I can’t believe your office even shares with their patients with this type of financing. Don’t ever finance through Comenity Dental Financing and shame on the State College office foe even telling us to go that way! Horrible..l.

I went there for a tooth filling and they began to persuade me that I need periodontitis treatment before they can fix my tooth . The prize for the filling as advertised on Aspens site states for 200$. The bill after treatment supposed to be 2500 which is way above expectation. I got an impression of imposing a service. besides, I was denied for help if I do not agree to additional procedures, referring to the fact that the filling would pop out if this was not done! I won't come here anymore and don't recommend anyone else do.

Aspen Dental at N Atherton St in State College is terrible. A year ago my dentist of 15 yrs stopped taking my insurance so I chose Aspen. First appt for cleaning the tech was rough and i said so and she just blew it off and said thats how she does it. They made an appointment for me in 6 months but then called the week before and said they had to cancel. I told them I would find another dentist but I didn't have any luck... so about a year goes bye and they call me back to set up another appt so i go to the appt a yr later and the tech tells me I have gigivitis and my insurance wont pay for it and she doesn't even finish the cleaning! I was so frustrated that I just walked out. I will never go to Aspen again and tell everyone i know how they treated me.

This was my first visit here with my son, 10. We had to switch dentists due to insurance and he has always looked forward to going to the dentist. I will give credit where credit is due, the receptionist was fantastic and friendly. After we waited an hour past our appointment time we finally got back to a cubicle,
they aren't even private rooms. The experience for my son was not a good one, the hygienist did not even say hello or speak to him before she started cleaning his teeth. She came in, sat down and said "ok let's start cleaning your teeth". Up to this point he has loved going to the dentist, thankfully. I can not imagine having a child that had any kind of anxiety about a dentist before this because this would have been a terrifying experience. She proceeded to clean his teeth, very hurriedly. She actually poked him with the tool in the top of the mouth twice and scraped too close to his gum line in the front and irritated his gums and made them sore. Then, we had to go for Xray...he told her the insert in his mouth hurt, to which her response was "it will only hurt for a minute."!! When he came out I asked him if they were bigger than the ones he had before at the prior office we used and he said yes. To which the hygienist informed me they only had size 1 not size 0, so obviously they were too big for his mouth and instead of working with him to make them fit she ignored that he said it hurt and proceeded. There was no empathy or care expressed...he is a kid...come on! While we waited for the x-ray i observed the office manager interacting with a customer who had questions about her bill and she was very cold to her and the customer was being nice, asking questions to understand why she was billed and the manager told her that she would give her the billing code and she could just call her insurance to find out and when the customer finally told her she would cancel her future appointment the manager just said OK like it was no big deal or didn't care. Anyhow, we get back to our cubicle and abruptly get told we need to move rooms and are told to gather our things. After all this we finally see the doctor, who was fantastic. She actually introduced herself, spoke to my son, asked if he had any pain or complaints, asked me if I had any concerns, etc. She was very pleasant and professional with him. I thanked her for that. If it wasn't for the doctor I would not go back there. We made a follow up and asked for a different hygienist but I'm not impressed with the professionalism of the hygienist or how she interacted with my son for his first visit at their office.

I received very friendly and professional treatment. The staff helped me with x-rays, as I have a very bad gag reflex. I was provided detailed information about the options available. I look forward to working with them as I embrace my dental improvements.

My appointment on March 10th ,2020 was excellent. The surgeon was very concerned about my discomfort level and used all means to make sure that my pain was minimum. The surgeon and technician were very efficient and each knew what was needed without verbal communication. Follow up instructions were adequately explained and the written instructions reinforced those given orally. My thanks to all involved.

Very thorough X-rays as a first time patient. Dentist was nice and looked into why I may have been having issues and gave helpful recommendations that were affordable.

Only downside, I thought I’d get the cleaning that day as well. I did not, I had to come back the next day. I’m assuming it was only because I was a first time patient. It would have been nice to know that was the practice... but overall it was a good experience.

Very quick to schedule appointments. Friendly staff & Drs. Good explanation of issue & process. Prices are very reasonable!

I went there for a teeth cleaning and instead told to do periodontitis treatment. The treatment was fine, my biggest mistake was that I didn't check the bill before I pay. When I returned home some days later, I checked the bill and found they charged me the electric toothbrush they sold for 150 dollars, and the manager didn't show me its price when she reviewed me the bill! I couldn't return it since I already used it. This was the most expensive toothbrush I ever used in my life, and it somehow stopped working after a month. I won't come here anymore and don't recommend anyone else do. If you do come, make sure to check the bill for toothbrush before you pay!!!

Very gentle and yet casual. There is someone at every turn to help you with any questions or need you may have. I have never had to wait more than five minutes later than my appointment time either. Excellent pricing/packaging program to accommodate those without dental insurance. Terrific experiences all around.