Aspen Dental

When I originally made my appointment, I had to keep repeating myself because the assistant could remember what I was telling her regarding my information. I scheduled a first time appointment and cleaning on the same day. She said that that was fine. When I arrived, my birthday was incorrect which was found out during x-rays and then I was told that they were not going to give me a cleaning because that never happens the same day as the first appointment. They decided to give me cleaning “treatment” that wasn’t covered by my insurance. Then, they DID take me in for a cleaning right after xrays and then told me the insurance DID cover a portion...overall, the dental work was fine, but the organization and communication was slightly poor.

The office staff was very unorganized. No one really seemed like they know knew what they were doing except one nurse who I heard tell the other nurse several times what she needed to be doing. The person doing the x-rays didn't have any bedside manner and made my mouth hurt from the plastic piece you bite down on for x-rays. I was told I have gingivitis and a cavity. The cavity seems possible since it is beside the empty spot where my wisdom tooth used to beautiful, but I brush my teeth every single day. There is no way I have gingivitis. Also, my appointment was supposed to be for a routine cleaning and no one even cleaned my teeth. They looked in my mouth for maybe a total of 5 minutes, tops. They also said I had a filling in one of my teeth, which I never had a cavity filled in my life. If I wanted to get anything done at all, $700. I feel like they were trying to pull one over on me and get more money out of me than stuff they needed to actually do. I was then lied to on the way out the door when I said I would look for somewhere that takes my insurance that "nowhere around here takes your insurance". Yes, they do. The only reason I came to Aspen Dental in the first place is because everyone else was busy or didn't answer. I will not be going back.

The staff is incredibly friendly, especially during these troubling times. They are very clean and taking every precaution to not be part of the spread of the virus. They’re very gentle, have a lot of high tech equipment, and fast. What my insurance didn’t cover was pretty expensive, but that’s not Aspen’s fault! I would definitely recommend them to a friend.

I went to the State College, PA location. They did X-Ray's and I was told no cavities. I said I did not want any extra services, no fluoride, no whitening. JUST a cleaning. They said I must do a Deep cleaning, I said I did not want that. Just a basic cleaning. They Refused. So I walked out and found a different dentist. Ben Williams. He is excellent. He did not accept my insurance, but it was still cheaper. Aspen over charges, then gives you a discount for your insurance. Better with someone that just charges a fair price.

Absolutely LOVE the staff at State College Aspen Dental!! I have never (in the past) enjoyed going to the dentist, but I enjoy my visits with Aspen Dental! They are so friendly and really make you feel comfortable. I just finished my Invisalign treatment and the experience was GREAT! I was always self-conscious of my teeth, but after Dr. Rupanagunta and her staff worked their magic, I am 100% happy and confident with my smile! :)

I hadn’t slept in three days because of my tooth ache and went to Aspen for the first time. The doctor just said that my wisdom teeth needs to go and said to use salt water to make my pain go away. The hygienist cleaned my teeth claiming that it will sooth my gum. Even though my insurance covers cleaning somehow I was charged $160. Also they said with my insurance the teeth removal would cost $800. Also there was no booking for the next 3 months. Great. Thanks for all your solutions. I m still awake at 4 am and writing your review. I will go find myself another dentist.

With anything there is good and bad. In the case of Aspen Dental in State College, I am very impressed with their service, expertise and cleanliness of facility. There is plenty more GOOD than bad here. Only thing I did not like was that they recommended a prescription fluoride and special treatment for my teeth. They were not pushy. They simply gave me a quote and recommended it. I felt it was unnecessary. End of conversation. That was my only pet peeve but really what dentist does not do that? You just have to make the judgment call for yourself.

Based on all of the reviews online, and yes I read all of them before going to this dental office, I was not expecting much. However, much to my surprise, it was my best visit to the dentist.

I basically needed one of my top front teeth rebuilt. The dentist and his assistants were very courteous to me and made me comfortable during the process. The rooms are well lit and the chars were comfortable. I did not feel like I was going to be executed like I have before in smaller dentist offices.

They spent time and they really tried to make my tooth look great. They did an awesome job. For that I wanted to take the time and say thanks in a way that will hopefully make them look good too.

Great service. Comfortable conditions. Quality work. I was smiling my way out the door and I was actually proud to do so.

This office has the best people. Everyone is knowledgeable, friendly, and compassionate to your unique situation. They have fast emergency care as well as routine dentistry. Thank you Doctors, Assistants, Hygienists, Technicians, and office staff.

Staff was professional, patient, and empathetic. I was very nervous going in but they made me feel at ease, explaining what they would be doing and why; as well as what I should do to improve my overall oral health. The costs were also explained to me before procedures were done and I was given the opportunity to choose what I did and did not want to do. Costs were very reasonable.

ZERO STARS!! OMG this place is a scam!! My mom has periodontal disease and had what they called deep cleaning was just a regular cleaning that took less than 30 minutes. It wasn't even the doctor who did the cleaning. They charged a total with insurance of $600. I asked them if we could only do regular cleaning since our insurance overs, but they said no you have to do deep cleaning. BUT THEY FREAKING SCAMMED US with just a regular less than 30 minute mouth wash cleaning.