Bright Now! Dental & Orthodontics

I had a horrible experience there. Had my wisdom teeth pulled out there. I was awake during procedure. Heard everything including the hammering of my jaw. I now suffer from tmj from the dentist that caused it after removing my wisdom teeth. He even admitted to ruining my jaw. Im now in debt from this and now having to wear night guard. Im considering lawsuit since I'm still in pain and suffering from the roughness the dentist did. I will never go back aand

Too way expensive. I had two tooth extracted and have my insurance, still charged me over $1,400. I guess, they took advantage of my pain. The dentist, only spend less than a hour to perform the procedure and he don’t even come back to say how I’m doing. What a experience to non- professional and too expensive dental office!

I had gone to Bright Now Dental for a cleaning last summer and they did the preliminary X-rays beforehand (2.5 hour process but whole different story.) After the cleaning, they said that I had 4 cavities and scheduled an appointment to address them. I ended up moving to the Bay area before being able to get the procedure (priced at $1500). I had the fact that I had these rotting teeth in the back of my mind for the next 6 months, so as soon as I had dental insurance I found a reputable dentist. Lo and behold, after a new set of x-rays I was told I had NO cavities. Zero. So please tread cautiously! Chances are you're being scammed :/ I would recommend you get a second opinion elsewhere.

I have been to several dentist office, this one is by far my favorite. The staff are so welcoming, and kind hearted. Dr. Chan is also very kind, and easy to talk to. I love coming here. They all work in such a professional manner. This is the only dentist office I have been to where I don’t feel anxiety or discomfort. I love this dentist office!

They should receive less than a star. When I first went to them they came up with a plan to do a lot of work in my mouth which I could not afford. It would have cost me over $1,000 to do what they wanted to do. I informed them I am on a fixed income and I could not afford to do this type of work. Even after that they still got me approved for in-house financing which would have been a fortune for me to pay monthly. When I asked Dr. Chan to do just an extraction he refused saying he would only stick to his plan. The last time I checked this is my mouth and a doctor should honor what I want done in my mouth. Then they referred me to as one of their oral surgeons. They scheduled me a day before I would have received my money in the mail. They were going to charge my insurance company five times the amount of money that I wanted them to just wait for one day for me to pay them. They could not wait one day for me to pay them only $30. Then when I left the office I came up with the $30 in less than 10 minutes. When I went back into the office and said I had the money can I still have the extraction done. The lady said yes you still can have it done and then she came back and told me the doctor was backed up and he couldn't see me. This was totally unbelievable and unacceptable. You see reviews stating that they would work with you however they are a lie. If they were going to work with me they could have waited one day to receive $30. I had to find another dentist in order to get an extraction done which I really needed to have done that day. This is a horrible place to go to. If you are thinking of going here to have work done and think that they are going to work with you I would find another place to go. It is also unbelievable that they would not honor what I wanted to have gun in my mouth. Again I am saying my mouth. This office is nothing much money hungry. They're going to try to gouge your insurance company and you at the same time. Please please if you need to have something done do not go to this dentist. Do yourself a favor and find somewhere else to go. Ultimately in the end it was God's plan for me not to have work done here. Good luck and God bless you if you go to this office to have something done.

The service was nice and friendly. But, their prices are double the price of most dentist normal prices and try to sell you their dental plan for $79. With that plan the prices are more in line with regular dental prices. Then once you say no to the dental plan, the friendly service is gone. Just not a fan of doubling the prices of service to sell a plan then reducing prices to where they should be. Just seems like they are trying to pull one over on us.

I was recommended to come here by my sister. I went in office, was seen by a dentist who assured me I would be all set to get Invisalign and won’t be a problem. I was told they had trouble finding my insurance so they’d call me tomorrow. Each time I never got a call back, I repeatedly had to call back every single day for 4 days. After calling for the 4th time the associate said she already had insurance info... I told them I’m planning to pay full price for Invisalign, they told me if I was free to come in same day. I went in the office and they charged my card full price etc. Next thing I know the lady is calling me back telling me I cannot get Invisalign because the dentist said they won’t be able to based off the structure of my teeth. After discussing it she gets me in touch with dentist to “explain it to me better”. The dentist acted as if he had no clue I told him I wanted Invisalign even though he clearly he was stating Invisalign and trying to apologize while also trying not to take full blame.. Then they had to fully refund me after they just charged me. I’m so glad I didn’t stay with this dental office. I ended up going to Fresno Smile Makeovers (Best dental office ever), I now have Invisalign and they are going to make cosmetic changes at the end so it works out for the way my teeth are. I’m glad I found someone who knew what they were doing and it was 2k cheaper. This place was a waste of time and super unprofessional from the very start.

Bright Now Dental always gets a 5 star rating. Mark and Dr. Chan are very professional and provide excellent service!!!

I would honestly say they treat you very well & proffessional which I loved. After providing my insurance card, I sat in my seat to continue filling out paperwork, the receptionist would get up & walk all the way to were I was sitting to Personally hand me my stuff. After walking to back, every one was very friendly, the dr was very professional & nice. The dr had me watch a short video on the procedure I had no knowledge of. Then was given an estimate & payment plan if I wanted. I would recommend to everyone!! Even the customer service is great.

Normally don't like going to the dentist, but Dr. Chan and Mark have made me very happy that I went to this location. Mark has a very soft hand when it comes to the cleanings, and Dr. Chan was able to get my work done for me in almost no time. Very friendly dental assistants and front office staff. I have been to many dentist over the years, and this is one of the best I have ever been to.