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Review of Neibauer Dental Care

Neibauer Dental Care is a dental practice located in Waldorf, Maryland. The practice is open six days a week, with hours ranging from 7:00 am to 7:00 pm on weekdays, and 7:00 am to 1:00 pm on Saturdays. The practice offers a range of dental services, including routine cleanings, fillings, crowns, and bridges. The practice also offers cosmetic dentistry services, such as teeth whitening and veneers. Customers have had mixed experiences with Neibauer Dental Care. Some customers have praised the practice for its excellent customer service and knowledgeable staff. Others, however, have criticized the practice for being "money hungry" and trying to sell unnecessary dental work. Some customers have also had issues with the billing department, with some reporting receiving bills for services they did not receive. Despite these mixed reviews, Neibauer Dental Care has many loyal customers who appreciate the practice's professionalism and dedication to patient care. The practice's team approach to dental health is particularly appreciated by customers, who feel that their dental health is in good hands. The practice's staff is also praised for being courteous, professional, and caring. Overall, Neibauer Dental Care is a solid choice for those seeking dental care in Waldorf. While some customers have had negative experiences, many others have had positive experiences and appreciate the practice's commitment to patient care.

Amenities

    Neibauer Dental Care Reviews - 200

    4.4
    Quality
    5.0
    Location
    5.0
    Price
    4.0
    Service
    4.5
    felicia butler

    My visit with the hygienist Karen was awesome!

    Dannette Johnson

    The staff is always friendly. The Office is clean and modern. The doctor are patient and explains everything from start to finish.

    D'Andrea

    From my check in to my new orthodontist Dr. Allen- this is one of the best dental teams I have had. Every one was nice, understanding, and patient. Very friendly staff. I enjoyed talking with both the dental assistant and the dentist. I am glad I found this team :)

    C W

    Dr. Prita Gosh is the best. She is patient, personable, and makes you feel comfortable to be having someone drilling in your mouth, sticking needles in your jaw, and pulling your teeth, no kidding! All the things that I dislike about going to the dentist is made better by the care delivered by Dr. Gosh. You should make an appointment!

    Surita Fields

    Assistance started out customer friendly and then it seemed like it was a bother...Today was a better interaction, but I really like Dr. Gosh and Hygienist April, in part why the office received a 4 star rating from me. The company needs to accept more secondary insurances to assist in providing the best possible care for its patients.

    Tommie Madison

    My experience at Neibauer Dental was wonderful!! The staff was very nice and receptive to my needs - I appreciated their courtesy and they always take extremely good care of me. I would recommend them to everyone.

    Roger Meffley

    Dentists and Hygienists are very good! Take the time to explain needed care and answer any patient questions. Billing department seems to work hard but coordination of benefits is poor on their best day. For a post install they provided a cost of the care prior to treatment. Found out later that this was only for the extraction and cleaning of the area and that the build-up, manufacture, and installation of the post was a totally new charge not explained or shown during the first visit. Took 5 phone calls, 3 non-appointment trips to the office, and 10 months to resolve billing issues and correct filing of documents for a single post install. Would look over my statements and billing prior to paying and compare the charges verse the allowable charges in my dental plans. Overall, recommend Neibauer Dental Care simply because of the good level of care, but look at your bill closely and make sure you ask what is the total cost of the treatment from start to finish before signing anything.

    Phyllis White

    Front and checkout staff friendly, courteous and efficient. Hygienist gentle and addressed my concerns. Dr Goshen answered my questions and explained recommended treatment plan.

    Tee D. Wright

    I arrived at 7:15am. My appointment was at 7:33am. I was in the chair until 7:48am. I was irritated because a young lady came in at 7:16am and they told her they couldn’t see her. But yet the patients can be left waiting or in back unattended for unlimited amounts of time. And due to me not being seen promptly.::I missed my last bus to work by 3 minutes. The dental service was GREAT...but the timeliness and communication could’ve been a lot better.

    DeeDee Liddell

    I love my hygienist, April. Very thorough, personable and informative. Doctor Allen is great. She really knows her stuff. As a person with a phobia of dentist, she makes me feel very comfortable.

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