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Review of Neibauer Dental Care

Neibauer Dental Care is a dental practice located in Waldorf, Maryland. The practice is open six days a week, with hours ranging from 7:00 am to 7:00 pm on weekdays, and 7:00 am to 1:00 pm on Saturdays. The practice offers a range of dental services, including routine cleanings, fillings, crowns, and bridges. The practice also offers cosmetic dentistry services, such as teeth whitening and veneers. Customers have had mixed experiences with Neibauer Dental Care. Some customers have praised the practice for its excellent customer service and knowledgeable staff. Others, however, have criticized the practice for being "money hungry" and trying to sell unnecessary dental work. Some customers have also had issues with the billing department, with some reporting receiving bills for services they did not receive. Despite these mixed reviews, Neibauer Dental Care has many loyal customers who appreciate the practice's professionalism and dedication to patient care. The practice's team approach to dental health is particularly appreciated by customers, who feel that their dental health is in good hands. The practice's staff is also praised for being courteous, professional, and caring. Overall, Neibauer Dental Care is a solid choice for those seeking dental care in Waldorf. While some customers have had negative experiences, many others have had positive experiences and appreciate the practice's commitment to patient care.

Amenities

    Neibauer Dental Care Reviews - 200

    4.4
    Quality
    5.0
    Location
    5.0
    Price
    4.0
    Service
    4.5
    Mary Ellen Wirsing

    I love love my dentist, cleaning specialist financial specialist, front desk administrative staff They are uniquely gifted in all areas of support. Dr. Brewster is a superior dentist. All of the staff are very pleasant helpful greatest people. I am so fortunate to have them in my life/ They are best-est and if I could would rate them a 10 stars. Dr. Brewster tackled my need, he is a gifted dentist.

    Katherine McCauley-Morrow

    There was a bit of a wait about 15 mins. But service definitely exceeded the waiting time. Everyone was polite and helpful. The staff was knowledgeable and helpful. They worked hard to assist me and get me an appointment with all the pain I was experiencing. They got me an appointment and dealt with my insurance flawlessly. The doctor was great which I rarely say about doctors. Overall a great experience.

    Jen Ligons

    My family and I’ve been going to Neibauer in Waldorf, MD since 2005. They are clean, very professional, and are always easy to reach to make an appointment. I would recommend Neibauer to anyone looking for a great dentist to go to for you or your family.

    Ron Misko

    Great accommodating me with premeds at the office. They forgot to give me a prescription of antibiotics before the appointment, but made up for the mistake

    M MARBRAY

    I called about a painful tooth & my dentist, Sunny Allen was able to see me in less than 30 minutes. And scheduled me to get the necessary work done, the next business day. I would highly recommend Neibauer Dental.

    Briana Whitaker

    The staff here are awesome. Dr Johnson (yes the actual dr) has called and checked on me a couple times to see how I was recovering from my wisdom tooth extraction because the procedure was a little rough. Everytime I walk in there I am greeted with smiles and laughter. They make you feel at ease because nobody likes going to the dentist office but I must say I dont mind going there. I am truly grateful for them and I appreciate the staff being concerned about me. They are the best❤❤

    Cheryl Barron

    i appreciate my new doctor, Dr Goesh, and her Assistant, Michelle; however, yesterday I arrived 20 minutes early for my 3:00 appointment and did not get called back until 3:15 and advised it was due to emergencies. I had to wait until 4:15 in the chair to continue with my procedure. I know it wasn’t their fault but I am taking off work and have to use my leave to waste sitting in the chair for an hour. Need to do better.

    Brittany Eady

    I’m 33 and this was the best dental experience I’ve ever had. The BEST dentist. Dr Ghosh is an amazing dentist. I love how she explains everything and talks through everything. 10/10, would recommend.

    Dennis Olney

    My appointment was at 10 am. today June 19 for cleaning and at 10:45 the hygienist still wasn’t in the examining room to start cleaning my teeth. So I asked the young lady would she be coming in anytime soon and she went to find out and told me that she would be coming to clean my teeth in about 10 minutes. That would make it 10:50 AM. My time is extremely valuable in my line of work. Waiting that long is totally unacceptable especially after they called me five times to remind me of my appointment at 10 AM. This is not the first time I’ve had to wait like that. This is a business and time is important to them as well as me l and I just can’t understand why they would make any patient wait 45 minutes or more when their appointment was at 10 AM. It’s as if the customer doesn’t really even matter. When and if I return as a customer or a patient if they can’t get to me within 15 minutes I will be leaving again.

    Sincerely,

    Dennis Olney

    Richard LaNore

    I was disappointed that I called 2 times, once 2.5 hours before my appointment, and once 1 hour and 10 minutes before to ask you to order my premed from the pharmacy. Both times I was told you would call it in. I was unable to get the prescription until a few minutes prior to my appointment. We had to reschedule until later at 2 pm. I realize that I called in short order. But you told me it would be taken care of and it wasn't. that was a major waste of time for me today. Beside that everything was fine. Good job by Donna.

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