Gentle Dental Care of Tyler

We have been with Gentle Dental and Dr. Keith Gerber for about 10 years. We always have a great experience. Erin, our hygienist is the best. Dr. Gerber is great, especially with the follow up calls after procedures. Barb in the office has answered every question. We highly recommend Gentle Dental for the whole family.

I had bad experiences with dentists growing up, so I avoided them as an adult until I could not avoid them any longer. A friend recommended Dr. Gerber with Gentle Dental, and I am so thankful for the team there! All of the workers are so sweet and kind and understanding (especially with someone like myself who has anxiety with doctors!!) and Dr. Gerber was simply incredible. He was very thorough with his explanations and made me feel safe. I highly recommend Gentle Dental!

The staff is very nice. They show you around the facility which is a nice touch. They call you to verify insurance before your appoinment. Online paper work is user friendly. Again, the staff is very nice and very thourough... however, I am not a fan of the teeth cleaning or Xrays at any dentist office. I chose this place because it's closer to home versus Kreit Dental in Livingson which I was very comfortable with. Gental Dental had no salt because I gag easily and they had to take 18 xray pictures. They use a topical to numb the gums before the cleaning versus a lidocain injection which I would have prefered. It was a painful experience, and to the hygenist credit I did have quite a bit of plaque build up so she really had to work to get it off. I have to have 4 fillings and again they only use the topical unless there are deep pockets and they said they could give zanex to relax me. Well that really had me wanting to run from this place because I don't like taking pills of any sort, and sure don't want that even in a low dosage. I really feel that alone was just the deciding factor for me to have my fillings done back at Kriet Dental where I know I won't feel anything and won't be offered Zanex. Again, the staff is incredibly nice.

I have been using Gentle Dental Care of Tyler for quite a few years now. They are always very accommodating. I have had cleanings done as well as extensive dental work including crowns and a root canal. They have made every effort for my visits to be comforting and pain free. Everyone is very nice and friendly. The dentist himself even calls me personally after my work is done to see how I am doing. They have been the first dentist I have used since moving to Texas and I wouldn't go anywhere else. I highly recommend them.

Dr. Gerber and the staff at Gentle Dental are the best! They are friendly and caring and definitely live up to the name Gentle Dental.. I have always been nervous about going to the dentist but Dr. Gerber made me feel very comfortable. I had a temporary crown done today and it was absolutely painless! Thanks to Alana and Dr. Gerber. I highly recommend Gentle Dental!

Dr. Gerber and his staff are amazing!!! They are so personable and make you feel completely comfortable both physically and mentally! I have had wisdom teeth pulled on two occasions and I've had fillings done on three occasions without sedation! They are absolutely amazing and I couldn't be happier with my experience!!! Thank you Dr. Gerber and staff for making the trip to the dentist office a pleasant experience!!!

I scheduled an appointment for my Father (age 67). A cleaning and X-ray. I submitted all documents online with insurance. The day of my appointment, I called to verify if the staff had all information needed. The FD clerk stated, "yes" on 5/3/21 at 1:40. At 1:45 she states of we're missing the patient information. I filled out the form. Then we proceed to the back to start the process, then the clerk say, "we're missing insurance". Although, I know I submitted my records online from the email, she stated they didn't have. Then we were advise they didn't accept my Father's insurance. So I felt the staff or just the FD clerk should insure all information is received and accepted prior to the appointment. So she states, it's just $85. Ma'am we pay for insurance, why would I pay the company $85? Very disappointed. I've never experienced this issue before, but now I will verify even if the staff doesn't. Training is highly needed and I would not recommend this dentist office. A complete waste of time.

OMG! I have found the best dental office in Tyler. Soon as I walked in, Mary, the receptionist, addressed me by name as if I was a regular patient there. She had the sweetest personality and made me feel like family. As I was about to take my seat, Ashley, the dental hygienist, was at the door to take me to the back. She was super friendly. She made sure I didn't have to want for anything. Her chair side manners were superb! She gave me a mask to place over my eyes so I wouldn't have to look at them work on my mouth and I could relax. She patted and rubbed my shoulders while Dr. G. gave me shots in my mouth and placed a blanket over me just in case I got cold. What dentist office does that? NOBODY! Dr. Gerber came in and won my heart. He is the nicest, kindest, coolest dentist I ever had. He made sure I didn't feel any pain or discomfort and he called me later to make sure I was still doing good. I left out with a thank you bag and a tshirt. Who else can brag on their dentist office like this? NOBODY! I LOVE GENTLE DENTAL CARE ♥️🥰♥️🥰

Staff is exceptional and very friendly. I woke up with dental pain and needed to be seen. I'm new to the area but they were able to fit me in quick that same morning. Dr. Gerber was very patient, friendly, and answered all of my questions. I highly recommend this clinic and plan on returning!

This is the only dentist I will go to. Ever since i was little i would be extremely nervous to go to any dentist as i always had bad experiences. Every staff member at gentle dental care go above and beyond to make sure you're comfortable and I've never had one rude encounter like other dentists I've been to. I've had the pleasure to meet Dr. Gerber and he is one of the kindest men I have met. I highly recommend this dentist to everyone!