Aspen Dental

The team at this offices is so amazing! Dr.Jackson showed me so much compassion doing my exam. Felicia Hayes the office manager worked out the financial and now I am getting my treatment. Thanks team PRATTVILLE.

So far they worked hard to make sure I get my dentures, everyone was very professional and friendly from xrays, exam, financing to the process of making my denture, I look forward to being just as satisfied with the final process and I am excited to get my new denture I know they will be amazing, thank you for making it possible

I have had the worst experience I've ever had after i paid for and received my dentures from aspen Dential Prattville, al. I purchased THE BEST dentures they offer and i have teeth fall out of them and now i have a mess. The one tooth will not stay in, keeps falling out, front tooth at that, now my wife dropped them off for me because I'm in a wheel chair and couldn't go and try wouldn't take them because the technician was at lunch, this was the only time she could go and I'm going in the hospital for a week now i want be able to eat. I told the office manager this and she told me that was not HER PROBLEM. I've got a mess.....

No problems with the staff, great people. Took several precautions in order to ensure everyone's safety. The downside is to have to stand and wait outside to eliminate the number of individuals entering the business.

Worst experience ever the dentist are ok but the management Is very unprofessional... never gave me my appointments and doesn’t have time to discuss appointments... DO NOT GO HERE!!! I even had to take off from work to show up There and find out info about my own appointment in the middle of having a root canal... Bad business at best!!!

My husband got his dentures in mid 2016... Since with in that time frame he has gone back 4 times to get his upper denture fixed for cracks in the same place... The last time was on a Tuesday and early the next morning it cracked again in the same place which he was chewing a bologna sandwich... What's going??? To make matter worst they tell me my warranty has expired... Fixed them right the first time and I would have to worry about the warranty.... I guess if I pay them it may get right...

I had a wonderful experience at the dentist 😊 all my questions were answered, even the ones I didn’t know to ask

My overall experience was wonderful. The staff was courteous and professional. I was treated with dignity and respect . I will strongly give great recommendations to anyone seeking dental care.

I work at a contact center which is what I told them before even coming to my appt , I read the bad reviews but due to my serious tooth pain and me already missing four days of work I still proceeded with my appt due to the urgency now I was tardy for my appt which was my fault but I tried to confirm my appt time and was put on hold when calling to confirm I got no email confirmation nor text so when I had to wait for not a long time I was fine ..... so I get my X-rays Which was a difficult experience in it self but I pushed through ..... the Hygienist came to To look at my mouth which I was also fine with she asked the normal questions and kept repeating were going to need about three more appts to take care of your full needs I replied okay but Today I’m just here for my dental Pain ....... the dentist came in there and asked me Repeats question and then checked my teeth ..... by checking I mean Tapping each tooth, when I said it wasn’t painful at the moment he said ..... “I’ll refer you to a orthodontist” I was ANGRY THE moment he made the statement ... you have to do what ? He got loud with me and said I might’ve cut my gums With some Chips or sharped food I was eating .... And this causes pain for a week ???? It was BullCRAP this dentistry office is Sad Unprofessional and does not care for patients I wasn’t needy rude or Rushing either I was patient open minded and was tolerating my pain I’ve missed $400 being in pain I’m not faking anything or taking a Darn referral I left in tears With Nothing Else To Say to them

I had broke my upper plate in two. I called Aspen to help. The operator claimed they had an in store lab and could help me. I get to the store got an exam was told it would be a week before they could get me a new set. Nothing special just an upper plate. When I said well I can not eat with a broken plate for a week I was shocked by the managers response. She did not even offer to fix my broken plate till a new could be made but to add insult to injury she said I should go to affordable dentures for same day service. They should not have wasted my time and certainly not let me believe they would have helped me.