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Review of Aspen Dental
Aspen Dental: Providing Comprehensive Dental Care Services
Aspen Dental is a dental care center located in Prattville, Alabama. The center offers a wide range of dental services, including cosmetic dentistry, denture care, emergency dental services, pediatric dentistry, and general dentistry. The center is open from Monday to Friday, from 8:00 am to 5:00 pm, and on Saturdays from 7:00 am to 12:00 pm.
The center has a team of experienced and skilled dentists who are dedicated to providing high-quality dental care services to their patients. They use state-of-the-art equipment and techniques to ensure that their patients receive the best possible care. The staff is friendly and welcoming, making patients feel comfortable and at ease during their visits.
Aspen Dental is known for its exceptional customer service. The staff is always willing to answer any questions that patients may have and provide them with the information they need to make informed decisions about their dental care. The center also offers financing options to help patients manage the cost of their dental care.
The center has received positive reviews from its patients. Patients have praised the staff for their professionalism, friendliness, and expertise. They have also commended the center for its clean and comfortable facilities.
If you are looking for a dental care center that provides comprehensive dental care services, Aspen Dental is an excellent choice. With its experienced and skilled staff, state-of-the-art equipment, and exceptional customer service, you can be sure that you will receive the best possible care for your dental needs.
Amenities
- Wheelchair accessible entrance
- Wheelchair accessible restroom
Shantangela Williams
It was my first time there and they are amazing from the reception to the doctor back to the checkout reception was indescribable I never been in a place where everyone was nice and so professional I would recommend them to everyone and for Paris & Julia Ann keep up the good work
Krista Winstead
Dr Elie Chamoun from aspen dental in prattville is amazing! Not only did he perform an excellent job but had a wonderful bedside manner. He was kind, gentle and compassionate. I would highly recommend Dr. Elie Chamoun to everyone who is seeking the help of an awesome physician. You will definitely be in good hands. Thanks again doc! You're great!
Kerri Higgins
Awesome place . They make the worry about your teeth disappear . I am so glad I chose Aspen Dental , their the best . It's worth every minute I wait to have a perfect smile..
whybytekarma
My daughter Holly went to the Prattville office to have her wisdom teeth out. She also needs a crown and some fillings. The deductable quote was close to $1100 dollars which was paid by credit card promptly. We go in there yesterday for them to do a treatment associated with her cleaning and they say her bill will be an extra $700 because they codes it wrong and they will NOT do any more work until it is paid. WHAT?!?! Basically they are holding the additional funds hostage until more $ is taken out of pocket. It's their mistake, they should make it right. They also are VERY hard to get hold of by phone and change appointments without talking to a person( the supposed voicemail that was left was nonexistent. Her dad lives out of state but they SAID they called him to make her appointment earlier for her wisdom teeth when they had her number!) Very very bad business practices and shady insurance claims. I do not recommend this office. Only reason I'm leaving one star is you cant go any lower!! Someone at Aspen Dental cooperate needs to make this right or I'll post a negative review everyplace I can find to leave a review. The insurance holder is Allan Ogden of Frankfort Ky and the patient is his daughter Holly. Since they are NOT a member of the BBB I cant make a claim with them but the state insurance office is my go to Monday.
Audrey Barnes
Loved the friendly atmosphere. Everyone truly cares about my procedure and my outcome. They offered different options for payment that was suitable for my income.. Great experience
lamar dyess
I wish I could give them zero stars. Stay far away from this place. They are not honest. If you have insurance, they code the claim so that your insurance will not pay if then even file it. They don't always file. You end up with a $900 bill that you have to pay out of pocket or finance through Dental First at 28% interest.
They give you a bag with an electric tooth brush and you find out later that they charged you $135.00 for it and the mouth wash is $35.00
00 Then you find out Walmart sells it for the toothbrush for$29.99. DO NOT GO HERE. BEWARE. THEN WHEN YOU CALL AND TRY To talk about the bill to the so called Office Manager. She is RUDE and should not be in Customer Service. Everyone there is quota. They also fight with each other in front of Clients.
Andrea Greathouse
My son had to go to the emergency room because of a infected tooth he was in the most incredible pain, broke my heart to watch him literally screaming in agony. I called aspen and they fit him immediately. I'm so grateful to that doctor for making the time for him. Thank you for caring
Robert Ammons
Office manager very rude and unprofessional. Aspen uses deceptive practices to sell unneeded services or procedures. Does not honor warranty or there policy to make the customer satisfied. Deceptive,unprofessional, get it in writing and even then record any conversations with staff. Never again would I recommend them to anyone.
Jasmine Fields
The staff are very professional, clean, and very nice. I have tons of anxiety about the dentist but they were so accommodating to my needs and emotions, best experience with a dentist yet.
Brandon Brinegar
All the staff was excellent. They were thorough even though the waiting room was full. The only complaint I have is the lady at the front desk. I was told they were giving me a special mouth wash before I left. I came back to get it, asked the lady about it she said no I couldn’t have it bc I didn’t have a procedure. I asked her if she would ask the dr. Or could I speak with someone else. She rudely shook her head and said “absolutely not” it’s a shame bc everyone was so caring but the one bad apple spoiled my whole experience. Overall staff was great except the greeter