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Review of Aspen Dental

Aspen Dental: Providing Comprehensive Dental Care for the Whole Family

Aspen Dental is a well-known dental care center located in Des Moines, Iowa. The clinic offers a wide range of dental services, including cosmetic dentistry, pediatric dentistry, emergency dental services, and denture care. The clinic is open from Monday to Friday, and the staff is available to help patients from 9:00 am to 5:00 pm. On Saturdays and Sundays, the clinic is closed.

The clinic has a team of highly qualified dentists and staff who are dedicated to providing the best possible dental care to their patients. They use the latest technology and equipment to ensure that patients receive the best possible treatment. The clinic also offers free exams and X-rays to new patients.

Aspen Dental has received mixed reviews from its customers. While some customers have praised the clinic for its excellent service and knowledgeable staff, others have criticized it for its high prices and poor customer service. Some customers have also complained about the long wait times and the difficulty in scheduling appointments.

Despite the mixed reviews, Aspen Dental remains a popular choice for dental care in Des Moines. The clinic's commitment to providing comprehensive dental care for the whole family has earned it a loyal following. Whether you need a routine check-up or a more complex dental procedure, Aspen Dental is a reliable choice for all your dental needs.

Amenities

  • Wheelchair accessible entrance
  • Wheelchair accessible restroom

Aspen Dental Reviews - 196

3.8
Quality
5.0
Location
5.0
Price
4.0
Service
4.5
Anthony H

Way over priced. They wanted to charge 9 thousand for dental and that was with 20 percent off staff said. Went else where and only paid 4 thousand for it. My dental assistant at my new dentist even said she wouldn't recommend this place for anybody.

Rick Hill

I had Deepa the hygienest work on my gums. She did a fantastic job. I have always been uncomfortable in the dentist chair, but Deepa made me feel at ease while working on my gums.
We had a great conversation, and I look forward to having her do work for me on the near future.

Teresa O'TOOL

The staff at Aspen was friendly and helpful. They explained things very well and gave me opportunities to ask questions. I'll be returning for further services and will recommend to friends and family.

Elizabeth Hendrix

I got new dentures after my dog chewed on them. They were very thourough in fitting. I have a medical issue causing dizziness and they were very gentle with me and understanding.

Dennis Bishop

I went into their office with a toothache and thought it has been several years since I have had my dentures redone while I am there. They do not seem to know what they are doing. Took them 4 tries to get the insurance right. All of their fancy xray equipment found one of 3 cavities. Was told on my first visit my dentures would be ready in 3 to 5 days after my second visit. Its been 6 weeks and I still need 2 more visits before they will be ready. Dr (?) that was to do fillings was rather terse and rude. Made an appointment with a different dentistry to have all work other than dentures done. If the dentures are not done satisfactorily in the next 2 weeks I will have them done somewhere else.

I still have my toothache (they wouldn't do the filling unless I spent $1,000 on extras.

Would not recommend them to anyone.

Cindy Hebron

Very professional staff.. I am very pleased with how everyone was pleasant and explained everything very well to me and what procedures I needed for my optimal dental health. Thank you so very much to all of the staff.

Lindsey Steele

Staff was polite, kind, and accommodating. They have done an excellent job with staggering patients to protect them and staff during covid-19. The provider did an excellent job with my extraction. He even called to check on me later that evening! Great experience all around. Would highly recomend their services!

saolaogolfer

Don’t waste your time here! I scheduled a week ahead and took time off from work for my appt and was told they can’t see me for my appt when i came. If this is how you treat new patients then u don’t need my business!!

Geryd Vandenberg

Terrible experience. I showed up early to get paperwork done, was called back quickly. I then waited over an hour and a half and was never seen. I was told when scheduling the appointment that it would take 1.5 hours, I waited 2 hours and had no work done. I had to reschedule only to come in and be told that I would need to pay for treatment. This was not told to me when rescheduling. I didn’t have the funds to pay at the time so I have to schedule a 3rd appointment. Waste of time.

Ashley Mays

I haven't been to Aspen Dental in over two years but ended up with a derogatory mark on my credit report for an unpaid amount I was not aware of. I received no written or verbal communication of this from Aspen Dental or the debt collection agency. Very shady. They would not do anything to help make it right and I was hung up on after 15 minutes being on hold. I'd give 0 stars if I could.

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Aspen Dental Hours

  • Monday 9 AM to 5 PM
  • Tuesday 9 AM to 5 PM
  • Wednesday 8 AM to 5 PM
  • Thursday 8 AM to 5 PM
  • Friday 8 AM to 1 PM
  • Saturday
  • Sunday