Aspen Dental

Not satisfied at all! Got charged for having teeth pulled that they had charged me and my insurance for 2 years ago. They said it was my fault for not following up with them. But I think that the work they did shouldn't have to be redone every year. To the point of having them pulled.

I give aspen dental a 10 from the start of my first visit of a Antoinette, Sarah, Madeline and Alexis Thoroughly explaining the process of first exam and what they were going to do through the billing process. I felt as they will be with me all the way as Alexis offered to comfort me with my first visit as I am terrified of needles. If I could give a higher ranking Leila would rate a 20. This hygienist was passionate, kind, gave me reassurance the hold way through the deep cleaning, very responsive to my discomfort, and as she prayed for me I thank God for her and would trust her with all my teeth concerns. Aspen dental you have a gem

Honestly I've was truly shock that all my teeth will have to come out it's all good as least I've will have some new gang🤣😂😅😆😄😃😀

The gentleman that fixed my partial had the patience of a saint. Very caring, couldn't have asked for better service. Help at front desk not so much. Extremely slow and not at all friendly. There wasn't even a line but waited forever to pay my bill. Also when I originally called about an appointment was on hold after my first request for over 15 minutes and then the call was dropped. Called right back and the recording said they were closed. Had to call the next day to finally get an appointment.

Had all my top teeth removed. From appointment to new teeth was 3 weeks. The staff is professional and easy to speak to. Everyone is so cool and friendly they all seem to really care about your well being. I'm very satisfied with my experience with Aspen dental.

My son and I were both seen at the Bridgeton location yesterday for our check-ups. Antoinette at the front desk was very friendly and welcoming. Leila took my 12 year old back for his x-rays and cleaning. Usually he doesn't like going to the dentist but he had no complaints this time. He had a loose tooth that Dr. Tuan was able to convince him to let him pull out. That poor tooth was barely hanging on and afterwards Dominic said it didn't even hurt : ) I was seen by Angelic who explained every step of the process. She was able to take all the various x-rays of my small mouth easily. Leila was very thorough going over each and every tooth in my mouth and explained the process in detail as well. Dr. Tuan was very friendly. Overall, we both had a great experience at this location with all the amazing staff involved.

I had such a great experience at this office! I went in to find a solution for 2 missing teeth. When I got there, I noticed the office is very clean and comfortable. the receptionist was very polite and I was seen immediately. the dental assistant was speedy fast with the xrays. she let me know what she was doing before she did it. she explained how my appointment would go so I was let left waiting without any answers. the dental hygienist was very knowledgeable and answered my questions and let me know how to keep up with my oral health to prevent infection or disease. she gave me a lot of tips to make sure I keep a healthy mouth. the dentist came in and took a look at my mouth and gave me a solution plan that I was very pleased with. when I spoke with kristi about my treatment plan and went over price she was very understanding and friendly. she made sure I didn’t leave there without a solution. I thank you guys so much! I look forward to coming back in.

Have been a patient for three years. Everyone there is nice. The office is clean and convenient and the cost is reasonable. However there was a change in policy and ownership last year. I have always gone once per year for my cleaning and check up. Yesterday they tell me if I don’t come every six months then I have to do one appointment for X-rays and consulting. Then come back another day for cleaning. They no longer do both at the same visit. Seems like a way to make sure they get two office visits per year from my insurance company. So I have made my last visit. There is absolutely no legitimate reason both a cleaning and X-rays can’t be done on the same visit. Very sad because I liked going there. But called three other offices today and all would do both in one visit even if I only go once per year.

I have nothing but good things to say about my experience at the Bridgeton location of Aspen Dental. Alexis the dental assistant and Mrs Leila the dental hygienist was nothing but professional, caring and very thorough, they made me feel comfortable and explained everything to me to where I understood. Thanks for all your help ladies and please keep up the good work

I visited the Bridgeton location in Missouri and my service was phenomenal! Dr. Herbst and his assistant Angelic were so kind. I could feel Angelic’s compassion for me as a patient and Dr. Herbst was brilliant at ensuring comfort. And of course his dental skills were on point….. 💯💯💯🙌🏾