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Review of University of Illinois at Chicago College of Dentistry

University of Illinois at Chicago College of Dentistry: Providing Comprehensive Dental Care

The University of Illinois at Chicago College of Dentistry is a dental school located in the heart of Chicago, Illinois. The college offers a wide range of dental services, including dental implants, periodontics, oral surgery, orthodontics, and pediatric dentistry. The facility is open from Monday to Friday from 8:00 AM to 4:00 PM. The college is closed on weekends.

The college is committed to providing comprehensive dental care to its patients. However, according to some customer reviews, the college has been facing some challenges in delivering its services. Some customers have reported difficulties in scheduling appointments, with some waiting for months to get an appointment. Some customers have also reported long wait times and difficulties in reaching the oral surgery department. The phone trees are also said to be inaccessible, making it hard for customers to reach the right department or person.

Despite these challenges, some customers have praised the college for its excellent services. The pediatric dentistry department, in particular, has received positive reviews for its exceptional services. The staff is said to be understanding, patient, and willing to listen to the patients' concerns. Some customers have also praised the front desk staff for their efficiency, helpfulness, and sweet nature.

In conclusion, the University of Illinois at Chicago College of Dentistry is committed to providing comprehensive dental care to its patients. However, the college needs to address the challenges it's facing to improve its services and ensure customer satisfaction.

Amenities

  • Wheelchair accessible entrance

University of Illinois at Chicago College of Dentistry Reviews - 200

2.5
Quality
5.0
Location
5.0
Price
4.0
Service
4.5
MYMY Carter

My 2 year old was referred to them as of now 2 in a half weeks ago. I was told that they would call me never happened. I call them everyday and leave a voicemail. I am currently still calling no call back or anything. I'm getting the feeling my son will never be seen unless we go up there. That tells me the service will not be A1. RIDICULOUS!

Tamera Robinson

They are some good professional oral surgeons at the dentist and they remove all four of my wisdom teeth out at the same time. I was under sedation anesthesia and after that there were no complication or risks and the procedure was fast .It took 45 minutes to get them all removed.

Getayawkal & Biruktawit Ministries

I was seen by a student DMD named Karin, She explained everything I needed to know She treated me well, thank you very muchI hope it works well for my next medical appointments The UIC is a good treatment place for people like me who do not have dental insurance. The fee is commensurate with my ability. I thank you all for your service

Kim Johnson

I came to UIC over a year ago with the intention of getting an implant. As a new patient a new treatment plan was created by my student doctor Khadija who has since graduated 2019. She was great.

I was abruptly handed off to another student dentist Gretchen in the endo department for a recommended root canal on a tooth that I had no problems with. She used an instrument to prop open my mouth for the procedure that was not the correct size. I was extremely uncomfortable throughout the entire procedure. She actually mentioned to the supervising dentist that she used this instrument because she was provided with a tool tray that had the wrong size several times. The procedure was long and painful. When she used anesthesia, it felt like she stabbed the roof of my mouth and I was literally brought to tears. She packed the tooth with a temporary filling that was clunky (the material was left uneven and on the surface of neighboring teeth.

When I returned a few weeks later for the crown placement with yet another student dentist Dr. Lakhani, he commented that "there was a lot of material used on my tooth as a temporary filling." He discovered after removing the material that I did not have enough tooth surface to place a crown. Two supervising dentists came by to consult and agreed. A tooth that was not causing me problems was disrupted by your staff, broken down to the point of no return, I went through extremely painful experiences, wasted time and money and I am left with having to have my tooth extracted and taking on the expense time and discomfort of getting an implant.

I still do not have the original procedure completed which brought me to the clinic.

Pay the extra money it is not worth the savings to go through what I went through by visiting this clinic.

Kwasha Burts

Forget about getting an appointment they never answer the phone and their website puts up an error when I try to request for an appointment.

Anja Arseven

An amazing place! Dr. Kelsey and her assistants were so patient and so kind to my daughter who has a fear of dentists. She explained every step and made my daughter and I feel safe and cared for! Love them!

Donna Rimniceanu

I love this place because I suffered for a very long time without answers to my problem untill I went here! They are so very nice and patient and took time to explain things to me. They treated me with respect and great gentleness. I now have, thanks to UIC college of Dentistry an answer and a plan towards healing. Thank you Doctors and Students. See you soon. Donna

Antoinette Mills

Today was my second appointment; took x rays. It was painful but they did the best they could considering my situation. I have to have a tooth pulled & oral surgery soon. This place is on the ball!

Cie; Bellarini

Really don't know how anyone is giving UIC College of Dentistry anything more than a 1 star rating ...if they had a lesser grade than 1, I would surely give it to them...As it relates to getting a appointment. I faxed my referral over to the clinic, as stated on their voice message...it has been 3 weeks, I haven't gotten a call back. So, I went to their website to see if any information is posted as to when to expect to be contacted after you've faxed over your referral. No information is given. Now, there are several numbers on their website to call and set up a new appointment, but, it only allows you to leave a message. Really? How effective is that? What kind of system do UIC College of Dentistry have here ???? Inquiring minds would love to know??? For sure it's not being ran smoothly. UIC College of Dentistry is totally not professional at all! I hope the government is not contributing our tax dollars to this non-effective facility, if so, that would truly suck!!

Carey Smith

First of all i went to have my tooth pull... I didn't get it done today! But god send Dr.sarah DeFries to serve me, she was very thoughtful and so nice, she treated me like a person! That may me feel so grateful to have met her, because UIC have great doctors working there like her!! I can say it a great place to visit!! Thank you.

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