University of Illinois at Chicago College of Dentistry
Review of University of Illinois at Chicago College of Dentistry
University of Illinois at Chicago College of Dentistry: Providing Comprehensive Dental Care
The University of Illinois at Chicago College of Dentistry is a dental school located in the heart of Chicago, Illinois. The college offers a wide range of dental services, including dental implants, periodontics, oral surgery, orthodontics, and pediatric dentistry. The facility is open from Monday to Friday from 8:00 AM to 4:00 PM. The college is closed on weekends.
The college is committed to providing comprehensive dental care to its patients. However, according to some customer reviews, the college has been facing some challenges in delivering its services. Some customers have reported difficulties in scheduling appointments, with some waiting for months to get an appointment. Some customers have also reported long wait times and difficulties in reaching the oral surgery department. The phone trees are also said to be inaccessible, making it hard for customers to reach the right department or person.
Despite these challenges, some customers have praised the college for its excellent services. The pediatric dentistry department, in particular, has received positive reviews for its exceptional services. The staff is said to be understanding, patient, and willing to listen to the patients' concerns. Some customers have also praised the front desk staff for their efficiency, helpfulness, and sweet nature.
In conclusion, the University of Illinois at Chicago College of Dentistry is committed to providing comprehensive dental care to its patients. However, the college needs to address the challenges it's facing to improve its services and ensure customer satisfaction.
Amenities
- Wheelchair accessible entrance
Janetta J
My Mom has been going to the U of I College of
Dentistry clinic for at least 20 years. She raves about and praises the Students and Doctors all the time !!!! Thank You U of Illinois College of Dentistry for taking care of my Mom. ❤️
J Lewis
This is my first time calling for a appointment. I was told to call in early. Because a lot of poeple are trying to get in for appointment. So, I call about 8:30, and wait for about 20mins. But, I got a appointment for Thursday, so, my husband can drive me, because of the long drive. So, I hopeful that, things go, ok. Don't have insurance, have weak teeth and have a infection have trouble chewing. I really want implants. Which I can't afford. But, here's hoping I get a great, compassionate student that can help me to find away to get them. I'll let you know how it goes. So, got there and everything went fine, didn't have to wait very lone. The poeple was very professional. Love the student so far, they put me at ease and was vary gentle. I have to come back to get X-rays and get a tooth pulled, because I didn't have the phones biking in to do it. All went very well with that. The first time that I came, I enrolled in the denture l program. still still waiting for them to call me.
Dominice Brown
The only problem I had was calling in for an appointment. Everything else was great!!! The doctors and dental assistants gave my son a great dental experience!!!! Coming two hours away they made scheduling convenient and they called a few times after the appointment to checkup on my son …they’re awesome!!!!
Truth Speaker
I’ve been calling everyday for two weeks trying to make an appointment….. NO ONE ever answers the phone and an automated message says call back during business hours AND I HAVE… this is beyond frustrating.
Chris Smith
The wait time on the phone is ridiculously long! We have had a referral from my daughters doctor since April and here it is May 17 and we still can't get through to speaking to someone about setting up an appointment.
Michell Weaver
I have horrible teeth due to radiation for cancer of my tonsil. I have been looking EVERYWHERE trying to find someone to pull my teeth, but due to my lack of insurance (I have medicade) I have been unable to find anyone to help me. I am getting very sick due to my infected, rotten, diseased teeth. After months of calling and nobody answering I finally got someone to answer and got an appointment, they take my insurance. My best friend and I drove 3 hrs to get there and wait 3 hrs ONLY to be told that they would NOT HELP ME!! My case was too difficult so they sent me home hopeless. I wonder how they learn to pull teeth?? I cried all night long.
Terry Ski
Had a 1pm appointment. Didn't get seen til 2:20pm. They looked in my mouth for three minutes. Then walked me downstairs to radiology to schedule X-rays which is a totally separate visit. Not to mention they are paid for out of pocket , because the specific type of x-rays they want for the screening are not covered by Medicaid. The third appointment would then consist of the cleaning. Then the 4th appointment would consist of the fillings if needed.
Very unorganized. They want you to come back and forth for multiple appointments, instead of just taking care of everything in one trip like a normal dentistry.
Never going back!
Javier Ayala
Jill. Was a Big Help. She was very nice and Knowledgeable, and helped me with what I needed. Her attitude, towards her job, is going to take her to big places. 👌🏽
Blanca Flores
Great Experience! Everyone explained everything very thoroughly before and after oral surgery. The follow-up was also great to make sure everything was on the right track to healing fine. All I can say is , Thank you all. They all make a great team.
Adriana Garcia
I've been trying to make an appointment for my son for the past month.
Yesterday I was on hold for 2 hours and still no answer
Today it's going on 3 hours and still waiting, this is ridiculous.