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Review of University of Illinois at Chicago College of Dentistry

University of Illinois at Chicago College of Dentistry: Providing Comprehensive Dental Care

The University of Illinois at Chicago College of Dentistry is a dental school located in the heart of Chicago, Illinois. The college offers a wide range of dental services, including dental implants, periodontics, oral surgery, orthodontics, and pediatric dentistry. The facility is open from Monday to Friday from 8:00 AM to 4:00 PM. The college is closed on weekends.

The college is committed to providing comprehensive dental care to its patients. However, according to some customer reviews, the college has been facing some challenges in delivering its services. Some customers have reported difficulties in scheduling appointments, with some waiting for months to get an appointment. Some customers have also reported long wait times and difficulties in reaching the oral surgery department. The phone trees are also said to be inaccessible, making it hard for customers to reach the right department or person.

Despite these challenges, some customers have praised the college for its excellent services. The pediatric dentistry department, in particular, has received positive reviews for its exceptional services. The staff is said to be understanding, patient, and willing to listen to the patients' concerns. Some customers have also praised the front desk staff for their efficiency, helpfulness, and sweet nature.

In conclusion, the University of Illinois at Chicago College of Dentistry is committed to providing comprehensive dental care to its patients. However, the college needs to address the challenges it's facing to improve its services and ensure customer satisfaction.

Amenities

  • Wheelchair accessible entrance

University of Illinois at Chicago College of Dentistry Reviews - 200

2.5
Quality
5.0
Location
5.0
Price
4.0
Service
4.5
Malli Ely

I have been going to UIC Prosthodonic department for the past 2 years for full mouth crowns per their suggestion. They charged me up front 15000 dollars. Have to say never seen such a unorganized place. Not enough supervision of residents. They have no control over the lab work. I am still walking with my loose provisions, waiting for the lab results after at least 4 times painful impressions . I was charged another $20000 recently and have no confidence when the job is going to finish. I was told they have no control over the lab. Don’t thing this fair to the old patient. Please call me if you have any questions.

Karina Flores

Why has no one sued them yet ?!? I've been waiting since September of last year to get the proper care I intent on building a legal case if I don't get care asap I'm in extreme pain if anyone wants to reach out to me to see if we can get a settlement please feel free to do so I work with a firm

Bridgett Rivers

This place is horrible I had a surgery scheduled right before covid-19 hit. My scheduled surgery got pushed back to remove four impacted painful teeth I ended up getting one removed by outside dentist because they weren't open then I've been calling since then to try to figure out when my surgery is going to happen they claim they call me back August here it is it's December and I had never received this call left multiple voicemails and messages be able to get my teeth removed at this point do not go here at all. By the time you even see a surgeon to get your teeth removed you'll be almost dead and full of infection please try somewhere else.

Sarai Valdez

If I could give this place zero stars I would! Please do not go here I don’t recommend it. We’ve been dealing with inconsistencies from this place for the last year and a half and none of the staff is on the same page. We have called a few times and every time is a wait, attitude or judgment and that is unacceptable. Save yourself from a waste of time and money.

Susan Cox

Wish I could give no stars. After months of waiting I got an appointment for my 70 year old father that's in a wheel chair today at 1:00pm.Due to the automatic doors not working and being stopped for our temperature being taken we ended up checking in 6 mins past his appointment time and were refused service. The girl behind counter talks over you and will not listen to your concerns. Than was charged $5 for 5 minutes of parking all this after driving for over an hour to get there. Totally ridiculous! No care for senior citizens at All!!

fjohnson0816

Tried for over a week to get an appointment for my son. Called every number and dialed every extension listed and no answers, left voicemails, and multiple emails. When finally getting a call back there was no apology for the inconvenience of not being able to hear from anybody. The only thing the lady was worried about was my insurance carrier and to let me know that I was going to be charged. Also after letting her know that I needed the next available appointment she tells me the next appointment is for July 30th! Over a month away!! Horrible attitude and no concern for anything other than getting a payment from me. When trying to call back and try to get a same day appointment, once again no answers and no reply to any emails. The staff and students who work with the children when you do finally do get an appointment are great. However the phone staff and systems need to be replaced. Not good customer service at all especially when handling children's care.

C Rodriguez

Went in super nervous and was scared I would feel everything. To my surprise o was treated great and felt absolutely nothing 2 wisdom teeth pulled and no pain at all. Amazing People, Celeste and Ashley took excellent care of me.

Vanessa Ramirez

I am so very disappointed of their services. I know they have a waiting list but I feel like the dentists don't care about providing good services to patients. When they called that the kids dentistry was back open after the pandemic closure. I told the I needed time to because I was recovering from the Covid. So a few weeks ago my 5 year old started having trouble with a cavity and a receptionist very nicely helped schedule an appointment. So I went to the appointment on Monday August 10. They checked our temperature twice before entering the examination room however when the resident started asking questions about Covid because she saw in the chart that we were sick in April after a explained what happened she gave me and my daughter unpleasant looks and said she couldn't give her any treatment until we got tested again and proved that we were negative. Basically she turned us back and didn't care that my daughter was having problem with her molar. She said she was going to talk to the supervisor and they were whispering in the hallway which made feel bad and humiliated. She had an arrogant attitude. My advice if a patient tells you they had Covid ask them to get tested first before making them come in a waste their time and energy. Also if they see that you are Hispanic they treat you as if you can't speak English before talking to you the resident asked the assistant to ask of you speak English just because were Hispanic doesn't mean we don't speak English. By the way the name of the resident was Krisha.

Kathy Gutierrez

My son was placed on a waiting list for GA to fill cavities and i was told it would be over a year and a half wait!!! And they would call me at at random number so i should always be aware. I was never called and it turned out my son was never placed on a wait list. Went to Children's Dental world on Wallace street and wait was a month with constant contact back and forth communication. Save your time go to Children's Dental World.

Stuart Werner

You are treated at best as an animal here. Nobody will contact you by phone or email. I have sent 2 emails and left at least 5 voicemails over 4 weeks and no luck getting my concerns answered. I'm due tomorrow for serious work but will not be there as I have no idea of the total cost or procedures involved or if they will even continue to see me. It's been 3 months since my first appointment and still I have not been told if I am accepted as a patient. Supposively it takes a few weeks but here I am months later still more confused than day one. Wish I never heard of this place. Wasted months in pain. Never felt like anything was being taken care of. I'm sick to my stomach just thinking about it. Animals are treated better in the vet near my home.

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