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Review of University of Illinois at Chicago College of Dentistry

University of Illinois at Chicago College of Dentistry: Providing Comprehensive Dental Care

The University of Illinois at Chicago College of Dentistry is a dental school located in the heart of Chicago, Illinois. The college offers a wide range of dental services, including dental implants, periodontics, oral surgery, orthodontics, and pediatric dentistry. The facility is open from Monday to Friday from 8:00 AM to 4:00 PM. The college is closed on weekends.

The college is committed to providing comprehensive dental care to its patients. However, according to some customer reviews, the college has been facing some challenges in delivering its services. Some customers have reported difficulties in scheduling appointments, with some waiting for months to get an appointment. Some customers have also reported long wait times and difficulties in reaching the oral surgery department. The phone trees are also said to be inaccessible, making it hard for customers to reach the right department or person.

Despite these challenges, some customers have praised the college for its excellent services. The pediatric dentistry department, in particular, has received positive reviews for its exceptional services. The staff is said to be understanding, patient, and willing to listen to the patients' concerns. Some customers have also praised the front desk staff for their efficiency, helpfulness, and sweet nature.

In conclusion, the University of Illinois at Chicago College of Dentistry is committed to providing comprehensive dental care to its patients. However, the college needs to address the challenges it's facing to improve its services and ensure customer satisfaction.

Amenities

  • Wheelchair accessible entrance

University of Illinois at Chicago College of Dentistry Reviews - 200

2.5
Quality
5.0
Location
5.0
Price
4.0
Service
4.5
Adel Moustafa

Absolutely trash. horrible service, no hand sanitizer at registration desk, ignorance is at every desk. I had to repeat the name over 5x. They make you sign on a pad without seeing what your singing on any of the documents. I highly recommend it to my ENEMIES!!!!!

Pikachu Pika

Antony Lee is a awful dentist not sure why you got people so unprofessional working in this building. We should report it. Had the worst experience ever in this dentist pediatric surgery. We need to report this place.

Super Silly Goose

I've called nonstop for decades.
They never answer phones, never return calls, never return emails, etc.
They are the most dysfunctional dental oriented group in the entirely of the world.
All of my teeth have fallen out waiting for just one person in the whole group just to respond to any stimuli.
That's the problem with welfare-based services. If they get handouts, they never actually have to work.

Denise Hernandez

I really want to thank Johnnie Mae Davis and the excellent doctors at UIC College of Dentistry for your your excellent services and the surgery she needed so badly as she was suffering from the pain and damage from her impacted teeth. The procedure was very quick...45 mins. It's been hours since her surgery and she is doing great. She is doing everything as instructed and has not complained of any pain or problems. The bleeding stopped awhile ago and she has been eating very soft and light foods as instructed. Thank you so much, I am so grateful.

Rebecca Grubb

Both me and my mom have been trying to get ahold of this place for almost over 3 months we have been trying to get an appointment for me since may 22nd but either the voicemail is full or they are busy. I’m just trying to get my appointment so I can get my teeth fixed but I can not get a hold of them

Kennisha Drake

Worst experience my child was referred to them only for them to say they won’t take her referral because she has two cavities after I’ve called numerous times and they have you on hold for up to a HOUR they definitely need to update their policy and make sure all dentistry is aware that they only take up to 5 cavities very unprofessional and bad customer service

ronesha Williams

PLS LEARN AND TEACH YOUR STUDENTS WORKERS WHOEVER TO ANSWER THE PHONE THIS IS RIDICULOUS PLACE NEEDS TO BE CLOSED AT THIS POINT

Judith K

My worst nightmare has been losing all my teeth and looking like Freddy Krueger … and over the past nine months this nightmare became my reality. I did have to have all of my teeth extracted and I did have to accept the fact that children would wonder why I was wearing my scary Halloween face mask for the several months required to fashion and fit my upper and lower “replacements” (I refuse to use the “D” word).
However, Freddy Krueger was put to rest on the day before Halloween when I received my replacements from Betti Shahin, my student dentist at UIC College of Dentistry. They looked great, fit well with just a couple of minor adjustments, and have/will become the catalyst for a number of positive lifestyle changes.
I began this process with extreme trepidation. This was quickly alleviated, though, by Betti, other student dentists who assisted her and faculty staff who contributed their expertise as needed. Most importantly, everyone listened and responded completely to my questions/concerns, always treated me respectfully and did everything possible to ensure that I left each appointment encouraged about the progress being made throughout my treatment plan.
While my plan is not yet complete (lower replacement implants to be added for support), I am sure that the care and concern shown me by students and staff at the UIC College of Dentistry thus far will continue. Yes, I will definitely return for future dental issues. Yes, I will refer others. And yes, I am very, very grateful that, along with getting my smile back, I’ve had some light-hearted as well as laugh-out-loud moments. Doesn’t get much better than that!

KingTyrone DjTizzyMaestro Taylor Taylor Jr

This issue needs to get reviewed delicantly. Besides from no longer getting informed about insurance coverage after my deep cleaning or dental cleaning dental implant but somehow some way. For the thriteenth time or the Nineth time The lead men policy/regulations/supervisors/management/managers since Sent me a bill more than twice and sent me a bill more than three times I paid for already without informing about access to insurance coverage or not.

Leona Alveyra-Kenny

I faxed over my referral that my dentist gave me. When i emailed them to see if they got it, they told me they needed my dentist to fill out their updated form. Not a problem at all. So I emailed them on September 20th to see if they received it no response. It is currently October 4th. Terrible customer service. I will never recommend this place to anyone

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