- Viewed -
Review of Familia Dental
Familia Dental: Providing Comprehensive Dental Care Services
Familia Dental is a dental practice that provides comprehensive dental care services to the residents of Decatur, Illinois. The practice offers a range of services, including general dentistry, orthodontics, and cosmetic dentistry. The practice is staffed by a team of experienced dentists, hygienists, and support staff who are committed to providing high-quality care to their patients.
The practice is open six days a week, from Monday to Saturday, and offers flexible hours to accommodate the busy schedules of their patients. The practice is closed on Sundays. The practice accepts most insurance plans and offers financing options to help patients pay for their dental care.
The practice has received mixed reviews from its patients. While some patients have praised the practice for its friendly staff and quality care, others have criticized the practice for long wait times and poor customer service. However, the practice has taken steps to address these concerns and improve the patient experience.
If you are looking for a dental practice that provides comprehensive dental care services in Decatur, Illinois, Familia Dental is worth considering. The practice offers a range of services, flexible hours, and accepts most insurance plans. Contact them today to schedule an appointment.
Amenities
- Wheelchair accessible entrance
- Wheelchair accessible restroom
- Has online care
Carol French
I was disappointed with my cleaning appointment on Tuesday. Waited a hour to be seen for him to only clean my bottom teeth in like 10 minutes max. Never in my 59 years has a dentist only cleaned half my teeth and not floss them. I was very disappointed in the service and notified the insurance carrier. Looking forward to getting my EOB to see how you bill for half cleaning.
Keerstin Logue
I had an amazing experience with the crc Brianna Wade. The scheduling process for me was perfect. She made it such a breeze and over all great experience. She made it easier and was very helpful , bubbly , kind , and very responsive ! Thank you Brianna for helping me! This was a woman that loves her job !
Debra Sanders
I had a very Good experience, the entire staff was very friendly and helpful.
panama pooh
Waited hour and half to be seen watched several people come in and go straight back before me asked front desk what am i waiting on she said oh you are next once i get to the back assistant told me reason was they forgot to sign me in after I signed sheet and gave my medical history smh and I'm not the only one
Eliza Walton
If I could give this place a 0/5 stars I would. There’s been countless times I’ve had an appointment and I’ve sat in the waiting room for over an hour waiting to go back. Today I went in (after driving 3 hours to get here) to get my braces off and I’m told they’re not taking them off because they don’t have my retainers! My retainers were ordered over a month ago. They told me it should take 2 weeks tops! They could not even give me a courtesy call to let me know that they did not receive them and that I should not drive a total of 6 hours today!
lori caldwell
I ALWAYS HAVE a good experience at Familia Dental. I'm ALWAYS treated with respect and kindness, from the front desk employee's all the way around to the dentist herself (SHE IS AWESOME!!) Thanks to everyone involved!
Julienne Mira-Barrientos
We were accommodated well. Prices were affordable. Just a bit disappointed since we booked to have an appointment with Dr. Wong but another dentist came to check my child, but he was still good though.
Suja Juno
They canceled my sons appointment three times for braces and gave it to somebody else. They made us wait almost a year to get an orthodontist - I would’ve had to wait longer if I had not called to see if they had one.. then I went ahead and scheduled for his appointment to get braces and they canceled that one the same day! all three appointments were always canceled the same day of the appointment. We found a new dentist! one appointment for consolation! the next appointment he got braces! easy Peezy.
Ashley Lynch
I went in today for general check up and cleaning. I expressed my concerns about my teeth and Dr. Wong took her time and listened. I received no judgment about how my teeth looked. I had some build up around my lower teeth and she asked if I would like to be numbed. She numbed me well and made sure I was okay through the whole thing! My favorite dentist I have been to thus far! Will definitely recommend her to family and friends!
Kimberly Sloan
They made sure I was comfortable the whole process of pulling a tooth. The workers were very friendly & welcoming. Keep up the great work. Also, big shout out to Brianna Wade for helping me get in and now soon to be pain free. Thank you guys soo much.