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Review of Familia Dental
Familia Dental: Providing Comprehensive Dental Care Services
Familia Dental is a dental practice that provides comprehensive dental care services to the residents of Decatur, Illinois. The practice offers a range of services, including general dentistry, orthodontics, and cosmetic dentistry. The practice is staffed by a team of experienced dentists, hygienists, and support staff who are committed to providing high-quality care to their patients.
The practice is open six days a week, from Monday to Saturday, and offers flexible hours to accommodate the busy schedules of their patients. The practice is closed on Sundays. The practice accepts most insurance plans and offers financing options to help patients pay for their dental care.
The practice has received mixed reviews from its patients. While some patients have praised the practice for its friendly staff and quality care, others have criticized the practice for long wait times and poor customer service. However, the practice has taken steps to address these concerns and improve the patient experience.
If you are looking for a dental practice that provides comprehensive dental care services in Decatur, Illinois, Familia Dental is worth considering. The practice offers a range of services, flexible hours, and accepts most insurance plans. Contact them today to schedule an appointment.
Amenities
- Wheelchair accessible entrance
- Wheelchair accessible restroom
- Has online care
Jennifer Tolladay
The Community Relations Coordinator Brianna Wade is wonderful, she has the best personality and attitude. She goes out in the community for outreach and is super helpful and volunteers her time with out food pantry and helped with the Christmas Basket Distribution. We LOVE her!!!
Teshonda Fitzpatrick
I was surprised as to how many people was in there. Every chair was filled, people was standing along the wall. There should be a policy if you are not being treated, stay out. All the extra people, is to much. They need a housekeeper to keep everything sanitized. I was the last patient; Staff didn't wipe anything down til the place was closed. The Dentist was GREAT. His Team was Great!
ccc_q2
My blood pressure was high but I was in pain & had no sleep so it was going to be high. Instead of excusing me after they knew they weren't going to take my tooth out. I sat for a hour. While the dentist moved on to another person. They didn't offer an antibiotic or to clean my teeth as we originally planned. Very unprofessional! I was in tears thinking what am I going to do I'm in so much pain.
Sally Woller
This is assembly-line dentistry but it's perfect because they can get a lot of people in. I was impressed with how quickly I was able to get an appointment as a new patient. The atmosphere is cheerful and everyone is very nice.
Nancy Cotner
I would recommend Familia Dental as my family dentistry. The staff was great and they got me in and out at a reasonable time frame. Scheduling department will work with your busy schedule as well.!!!
Kingteewhy Vlog
All my kids go there and they always have a great experience!.There is one employee that stands out every time and I believe her name is Natalie Lourash.She goes above and beyond every time we’re in there,she makes sure my kids are comfortable and safe.She’s professional and also laid back,i can always tell that she takes her job serious and the importance of the patient.
Update:I’ve found out she’s married now and her name is Natalie Jones!Highly recommend 5 stars
Carissa Howell
Brianna Wade has been awesome!! She is very personable and makes the appointment process painless! She has been a huge asset to Dove with community outreach and I look forward to working with her more in the future!!
Robin Coons
Hi. Happy to report the new crew at familia are so nice! So professional! I recommend if you've been before and had a bad experience like i did. Forgive, forget and try again. Good job! No pain and the best part.... I was treated with respect!
ENO COSMAS
This is the right place to be for all dental concerns.
A very friendly,happy looking and welcoming workforce,from the receptionists to the doctors and all other staff members.
Excellent job you are doing and I will be proud to recommend "Familia Dental" to friends who needs dental services.
Thank you!!!
Makayla Rogers (makurlzz6661)
Absolutely horrible! I had an appointment for 2 months ahead for my orthodontist appointment and there is no orthodontist at this location anymore! A phone call would be nice. Not to mention the bad service has been consistent for over 8 years. You guys do have that going for you! :)