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Review of Familia Dental
Familia Dental: Providing Comprehensive Dental Care Services
Familia Dental is a dental practice that provides comprehensive dental care services to the residents of Decatur, Illinois. The practice offers a range of services, including general dentistry, orthodontics, and cosmetic dentistry. The practice is staffed by a team of experienced dentists, hygienists, and support staff who are committed to providing high-quality care to their patients.
The practice is open six days a week, from Monday to Saturday, and offers flexible hours to accommodate the busy schedules of their patients. The practice is closed on Sundays. The practice accepts most insurance plans and offers financing options to help patients pay for their dental care.
The practice has received mixed reviews from its patients. While some patients have praised the practice for its friendly staff and quality care, others have criticized the practice for long wait times and poor customer service. However, the practice has taken steps to address these concerns and improve the patient experience.
If you are looking for a dental practice that provides comprehensive dental care services in Decatur, Illinois, Familia Dental is worth considering. The practice offers a range of services, flexible hours, and accepts most insurance plans. Contact them today to schedule an appointment.
Amenities
- Wheelchair accessible entrance
- Wheelchair accessible restroom
- Has online care
Katina Beasley
Appointment was at 1pm came and got all checked in by 1250 it is now 1:21. I feel like my time is not worthy. Not very pleased or impressed at all. Covid is a cause, excuse, and explanation for everything but on a Saturday before Easter should be taken in consideration. My family don't want to spend all day here just for a 10 min cleaning.
Bobby Ward
Drove from Wisconsin to Decatur Illinois because of the quality of work and My favorite Doctor of course. Got more great work done for an affordable price. Excellent job Doc Wong. Such a busy woman but always takes the time to make you feel relaxed and comfortable...
Keytra Renee
I love the staff. Everyone is always nice and professional!
Misty Calhoun
The customer service is awful! Myself, my sons and my husband have all three showed up for confirmed appointments when come to find out the appointment was canceled for some reason without notifying us. We showed up for the appointment after drinking from home 30 minutes away.
Hillary Fielden
The staff was so sweet and caring towards my child who is afraid of the dentist. They made it an easy and calming experience for her. Everyone was great!
Britney Bennett
My husband had a tooth pulled. He was in and out with no problems. Tori was amazingly helpful and was super bubbly! She made the experience much more pleasant.
Taylor Waldhoff
Drove over an hour for my appointment just to get there and they told me I canceled it and I never did. One lady said this isn’t the first time today that’s happened. This is my second time coming here and will not be returning. The first time they made my kids feel so uncomfortable so I got them a new dentist while I tried to give them a second chance. Well, they failed at that. I would give this place no stars or the time and money.
Phyllis Foster
Staff is always courteous and doctor is always very pleasant and personable
Tarryn VR
Had to come back three different times in one week because they didn’t work thoroughly and didn’t feel like filling my cavity when they were scheduled to. Had to drive an hour and back three times, missed a whole ton of school, and the dentist didn’t pay enough attention to notice the cavity the first time. I had to find it myself and come back.
Frank Hermansen
Dr.song is A very attentive and kind however the whole place feels and looks like a cattle ranch or a Nike shoe factory sweatshop with the main goal of as many patients as quickly as possible.- extremely over booked and ALWAYS 45 minutes to an hour after your appointment time before Iam seen. if I had better insurance I would go somewhere else where things are not so rushed and disorganized. The whole place just feels like a money grab.