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Review of Familia Dental
Familia Dental: Providing Comprehensive Dental Care Services
Familia Dental is a dental practice that provides comprehensive dental care services to the residents of Decatur, Illinois. The practice offers a range of services, including general dentistry, orthodontics, and cosmetic dentistry. The practice is staffed by a team of experienced dentists, hygienists, and support staff who are committed to providing high-quality care to their patients.
The practice is open six days a week, from Monday to Saturday, and offers flexible hours to accommodate the busy schedules of their patients. The practice is closed on Sundays. The practice accepts most insurance plans and offers financing options to help patients pay for their dental care.
The practice has received mixed reviews from its patients. While some patients have praised the practice for its friendly staff and quality care, others have criticized the practice for long wait times and poor customer service. However, the practice has taken steps to address these concerns and improve the patient experience.
If you are looking for a dental practice that provides comprehensive dental care services in Decatur, Illinois, Familia Dental is worth considering. The practice offers a range of services, flexible hours, and accepts most insurance plans. Contact them today to schedule an appointment.
Amenities
- Wheelchair accessible entrance
- Wheelchair accessible restroom
- Has online care
Jennifer Zimmerman
Waited an a little over an hr to get the procedure but once the dentist started it was all done in an hr. I had a tooth pulled, 2 filling and a deep cleaning. He was great!!!!!!!
Sharon Blazer
I find the Dentistry very good but you are in the chair way too long the dentist seems to move around to other patients and then rotates back to you last visit I said there 4 hours and the one before that I was in the chair for an hour before he even came in so I was there at 11:00 on my appointment time and they put me in a chair but he never came in to see me till noon that very that's very disturbing
Essence Richardson
Very unprofessional. They don’t keep up with their appointments, there is a new doctor every-time you have an appointment, and they don’t pay attention to what it is you need done. They will also cancel your appointments without telling you. They will drag your process on for months at a time. I sincerely recommend ANYWHERE ELSE.
Bianca Webb
Very disorganized, the front office staff needs some refresher courses for how to run/operate a dentist office. Soooo over booked. They are not personable, they double book with out any regard for the patient or the Dr or her staff. Dr Wong said she spoke with the front office about the over scheduling and nothing has changed. I absolutely adore Dr Wong and her nurse. Very professional, caring, listening, very good under pressure. She did very good work for me. Thanks so much!
Berry O
Staff was kind and helpful. The doctor had patience and helped us through the problems we had. I explained our situation and he helped us find an oral surgeon as well.
Joslyn Keys
We had a great experience, very nice employees. They made us feel comfortable. And they did great with my 4 year old for her first time as well. We will be coming back!
sherri Durbin
First time going here. Everyone was very helpful and sweet. The Dr was very patient, took his time with the exam, and answered all my questions. His assistant went over a few different treatment plans and helped me pick the best one for me. In the end it was my decision but she answered my questions as I was deciding. 😃
ryan j
The blonde hygienist was the most unfriendly person I've ever had clean my teeth!! She was very rough, pulling around on me during the x ray. She didn't smile or greet nor introduce herself! She barely said anything during the whole time!! Dr Wong is fantastic!!
Anthony Loosa
The facilities were very clean, & the staff very pleasant & cheerful. A real family feeling. A very good Dentist as well. They did a great job.
Ernice Crawford
It was great Dr. Wong is the best an the nurses were great also they did the thing an talk with me as she Dr Wong was so so caring an very gentle even tho I was a big baby they did great by taking me through every step . ❤️❤️😇😇