Night & Day Dental

EDIT: This place is so awful, dirty, never on time and they push insanely expensive treatments. Then they pressure you into opening care credit to fund this practice. The office manager is the worst!

I don’t normally do reviews but the kindness of the staff at this location made me feel so valued as a patient. I went in for a routine cleaning and ended up staying longer because Doctor Lee made time that day to do a few fillings. His assistant Karen was kind and knowledgeable. Doctor Lee addressed my concerns and did an awesome job fixing a front tooth that had chipped. When he was finished with the work I was so surprised how closely he match my other tooth and how natural it looked. He even took the extra time to explain a few things to me I was concerned about. The ladies at the check in desk were friendly as well but I didn’t catch their names. When I first walked in one employee was on the phone and I was surprised that the lady in the back desk behind the counter came over to check me in instead of having me wait. This is my 3rd visit to this particular office and I am here to say if your thinking of choosing this office for your dental needs than look no further; your in good hands with Dr. Lee and his team.

Friendly & polite staff. The office is clean and well staffed.

Super friendly and nice from the front desk to the hygienist and doctor and the manager. Very understanding when it comes to payment. I almost cried after they got me in quickly, helped with payment options and fixed my unattractive gap after I chipped my tooth. I can't say enough good things about this place. This was my first visit but definitely not my last. Great job!

I researched this dentist place., I was told to come in as a walk in on Thursday 7/1/2021. I went in, 2 hours past by and no one has taken my temp. I ask for an appointment and they put me for that Saturday at 7/3/2021. I had appointment for 9:30 am. I got there at 8:50am and I checked in. There were 4 patient came in and left. By 9:45am I was getting a little upset. Because no temp was taken, plus they wanted to push another hour for me and I had an emergency situation. I wouldn't recommend this place with a emergency issue, they are bad with time and emergency situation. The front apologize but I was already mad and in pain.

Have literally never had a good experience. Most times I arrive there is a wait. The one time I call and state I'm running 15 minutes late, they say it's fine. I arrive and they tell me they can't see me even though I had confirmed that running 15 minutes late wouldn't be a problem 40 minutes earlier. I drove an hour to get there just to have to drive back. They also force xrays that insurance doesn't cover. Lost my business permanently today.

Takes too long to get my appointment done and over with. Wish they would be open on the weekends

FRONT DESK STAFF RUDE - I’m transferring my records to another dentist because the service here is unbearable. Your front desk is so rude, they have the worst attitude and frequently don’t know what they are doing. I have been here for a year getting work done and just had it. All the way to the end they continued to be rude, I had to contact them multiple times to get verified of my records so I can transfer and release. They finally found it and actually hung up on me. Just justifying why I’m leaving, staff that was rude was Iris and the other employees at the desk as well. The only person that was nice the entire year was the manager.

Tip: Once you pass the desk, the dentist are great but it just became too much. As a client, I don’t deserve to be treated like that please fix your front desk staff.

I transferred to Dentist on Monroe

Absolutely the best experience at a dentistry I have EVER had. Very upscale while you wait, and then each member of the team the Hygenist, the Assistant, my Dentist were very experienced and upheld the most comforting and professional attitude towards me. They were able to come up with an affordable and effective treatment plan, which past dentists have not have not been successful in. They listened to my concerns and were very gentle.

A pleasant, and personable experience. No anxiety and only the reassurance of positive dental health results! Will definitely refer and I am in it for the long run, as this has been the best dental experience to date. I am grateful to the dental staff, starting with the receptionist, to the hygienist, to the doctor; phenomenal team!