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Review of Familia Dental

Familia Dental: Providing Comprehensive Dental Care Services

Familia Dental is a dental clinic located in Peoria, Illinois, that offers a wide range of dental services to patients of all ages. The clinic specializes in general dentistry, orthodontics, and cosmetic dentistry, making it a one-stop-shop for all your dental needs.

The clinic is open from Monday to Saturday, with extended hours on weekdays to accommodate patients with busy schedules. The staff is friendly and professional, ensuring that patients feel comfortable and relaxed during their visit. The clinic is equipped with state-of-the-art technology, ensuring that patients receive the best possible care.

One of the clinic's standout features is its orthodontic services. The clinic has a team of experienced orthodontists who provide comprehensive orthodontic care to patients of all ages. They offer traditional braces, clear braces, and Invisalign, ensuring that patients have a variety of options to choose from.

Patients have mixed reviews about the clinic, with some praising the staff's professionalism and quality of care, while others complain about long wait times and poor communication. However, the clinic's positive reviews outweigh the negative ones, making it a reliable choice for dental care services in the area.

If you're looking for a dental clinic that offers comprehensive dental care services, Familia Dental is worth considering. With its experienced staff, state-of-the-art technology, and wide range of services, you're sure to receive the best possible care.

Amenities

  • Wheelchair-accessible entrance
  • Wheelchair-accessible toilet
  • Has online care

Familia Dental Reviews - 200

3.4
Quality
5.0
Location
5.0
Price
4.0
Service
4.5
xxgothaholicxx

I went there because I got an abscess tooth. Had a bump and told them of pain. Instead of looking into they just cleaned my teeth then sent me a wisdom tooth extraction when my wisdom tooth wasn’t the issue. Then refer me to number that doesn’t work and I had to ASK for antibiotics and he didn’t call them in. the dentist was too lazy to check my problem. To expect them to help is futile.

Lentarsha Robinson

Went to my appointment, everything went accordingly however familia dental needs to train their employees on how to have better customer service skills no matter the race of the patient. Being that I'm from Minnesota we are much more professional in the workplace maybe its just an Illinois thing... overall it would help to be kind some people already have fear of going to the dentist why make it more uncomfortable.

Yolanda

Grandson had his first visit to dentist not to long ago. Demetra was very good with him and made him comfortable during his visit. He loved her. Hope to have her again.

Nayesa Walker

Ms. Colleen and Dr. Patel was amazing with my children. I love the fact that they take there job seriously and enjoy doing it. Love it

Ryan Hall

The office misquoted my insurance and sent a bill for double what the initial quoted filling work would cost.
My insurance has not changed for several years and I specifically asked them to confirm pricing prior to the work being completed.
I am now working with collections department, billing department, insurance company, and dental office to try and resolve this.
I have been informed that I am legally obligated to pay this bill due to the quote being only an estimate.
I would recommend going to an office that doesn't do shady things like this.

Edit: It gets worse. I decided to give the office the benefit of the doubt, as the dentists were friendly and professional, however, we just received a surprise bill again.

Visit was 9/18/21. Insurance covered their portion on 2/9/22. We received a bill that is marked past due with the billing date labelled as 12/31/22 and the email was not sent until 1/4/23.

We were told again that we are legally obligated to pay this and the bill is past due, so we had no choice but to pay it, and it was not a small amount of money.

PLEASE STEER CLEAR.

Billie Stewart

Came to get my daughters tooth fixed they did amazing and to top it off one of the ladies took time to come out and give us a jump because our truck wouldn’t start so thank you guys we appreciate you all

Michael Neidig

I really love and appreciate Dr Patel & Dr Colleen the best Doctor's in Peoria Illinois thy have helped my wife to have more confidence in her self thy do the best work in this office Great job doctors much love

Robert Arnold

Very good experience my Dr was so nice but professional. Thank-you to them all.

Vania Dean

My experience so far has been great. Everything went very smooth. Familia Dental did very well at answering my questions. Thank you.

Kimberly Hobson

I appreciate the assistants that work there, but the lady dentist was rude. I had to request a different dentist bc her attitude sucked. Asked me a question & claimed I had an attitude over their lack of communication. I never got a receipt nor a prescription for pain medicine after getting my tooth pulled. Just told me to take ibuprofen for the pain & they’d call for me the other procedure. I was told one price which was fine, but never given paperwork for pricing just told verbally. I just felt like for the price I should've relieved a receipt plus paperwork stating price ect. I guess things change these days. I wish I could afford to go somewhere else, but it’s done now. SMH smh

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Familia Dental Hours

  • Monday 9 AM to 6 PM
  • Tuesday 9 AM to 6 PM
  • Wednesday 9 AM to 6 PM
  • Thursday 9 AM to 6 PM
  • Friday 9 AM to 6 PM
  • Saturday 9 AM to 4 PM
  • Sunday