Aspen Dental

Today was my first visit. From the time I was called in, I saw amazing teamwork amongst staff. Their working relationship was amazing. The hygienist and Dentist really took their time with me to help to completely understand my treatment options. Then as, I was leaving my insurance and payment options were clearly explained to me. She really took her time with me to make sure I understood. I truly enjoyed my total experience!!
PW

I had a positive experience at Aspen Dental, Tallahassee, FL. I usually do not have a positive experience at the dentist office. One my tooth had been hurting me for quite some time. It needed to be removed immediately. I call the Aspen Dental, Tallahassee, FL and receptionist Keisha made me an appointment right away. I always had problems with doing a bite wing scan with a Tech. I did not have that problem. My Tech Trez Hannah made me feel really comfortable. He is a very very patience and professional young man. It made it all the easy for me. He kept me calm always checking on me. Ms. Connie M. Lead Supervisor was also very patience with me in getting additional bite wing scan. Dr. G was dentist that seen me and gave the results. He was very detail and professional. Ms. Candace B. spoke with me about what I can do to pay for my dental work. She very detail and gave me a lot of different options. Randi (Teeth Cleaning Technician) explained the process, before beginning the procedure. I had a positive experience at this location.

One of the best I've gone to. I was a little fearful at first because of the experiences I've had in the past with other dentist. But with some encouragement from the dentist I got relaxed and it turned out to be a great experience. They are friendly, respectful, professional, and brilliant!

The dentist and her team were fantastic!!!

It was a long 3 1/2 hours at the Dental office. First, I had X-rays of my teeth done. Then, I had a lengthy wait for the Dentist and the Dental Hygienist to come. However, I was pleased to find out that my teeth, for the most part, can be saved. My appointment is scheduled and I will have my smile made better. In the end, an informative experience.

DO NOT GO TO ASPEN DENTAL. Worst experience I have ever had at a dentist, and unless this is rectified I will make it my personal life goal to steer as many people away from this establishment as I can. I paid $1320 for a 25 minute cleaning.

Now for all the details. I went into this Aspen dental since my tooth had started hurting. The first problem happened when I was informed that they would have to take new x-rays, since their system was on an older version than the one I went to in AZ. After the x-rays, the dentist came in and said that there were two problems he could see: a piece of filling chipped off and "unhappy" gums. I go to pay before anything is done and am shocked by the total bill of $1574. The person explained that most ($1320) of it was the deep cleaning, which is apparently a very involved procedure. When looking it up in the ample amount of time I was waiting, it apparently can take a couple hours and sometimes necessitates numbing of the gums. I was surprised I would need such serious treatment, since my teeth and gums have been in much worse condition before. I talked to the doctor again, who assured me that it was necessary, so I paid. Imagine my surprise when I get the cleaning and filling patching done later that day, and everything took 45 minutes total.

My tooth pain hadn't gotten any better after a week, so I went in again to talk about that and the bill again. The dentists said maybe the filling is just taking some time to settle, and the dental hygienist assured me that I was billed the right amount since she "cleaned everything" and "that's just how much it costs". My tooth pain still hasn't gotten any better in the few days after that. I think I essentially paid $1570 for a filling job that doesn't seem to have done anything (though I could be wrong about that, and at least it was priced reasonably) and a cleaning that doesn't seem to be any different that the dozens I've already had that usually cost about $200 at most. I repeat again: DO NOT GO TO ASPEN DENTAL.

After a horrible experience with a dentist many years ago, I was embarrassed and ashamed of how bad my teeth have gotten and was terrified to see another dentist. From the time I came in the office until I left everyone was amazing! Melody did my X-rays and she was the sweetest kindest person! She didn’t make me feel shame or embarrassment like I had in the past. The dentist was very kind as well. Holly went above and beyond to make sure I could get the treatment I need. I would recommend this office to anyone!

I've been going to Aspen for a few years now and I truly regret it. Every single visit I had to wait 30-60 minutes after my appointment time to be seen. In my most recent visit, the hygienist spent less than 5 minutes in my mouth total giving me a "cleaning" I'm sure I'll be charged hundreds of dollar for. They have no regard for my time, money, and inconvenience in taking time off for an appointment only to sit in their waiting room for even longer. It's really sickening. This was the last straw, I'm finding another dentist.

~ I love this place so much. The doctors the nurses and all front staff are just amazing and so kind. Aspen got me in same day as walk in and had emergency extraction. I seen them today for post op follow up. They got me right in. The doctor was very informative and attentive to my anxiety and feelings. I highly recommend Aspen Dental. Thank yall sooo much ♡♡♡ esp Serena;) ☆♡¤

I don't know where any of these positive reviews are coming from. When Coast Dental kept canceling my appointments, I tried to make an appointment with Aspen Dental. The scheduler kept trying to direct me to the Panama City Beach office, over two hours away. Why bother pretending to be a dental provider when you can't make appointments?

Everyone was extremely helpful and very nice. Very warm and welcoming energy. Made my visit enjoyable, which has not been the case for other dentist offices in the past.